Closing on our first Acquisition of an existing company HVAC, Electric, and plumbing in 60 days. The 25-year-old company does 3.7-3.9 million a year with a Cash flow of 750-850k. They do no marketing and everything is still on paper.
Just FYI to all Airbnb host
Just for context, I have managed properties in seven different states, and three hotels. I’ve done it for eight years. I’ve hosted so many guests. I can’t even tell you how many people I have seen come through properties.
Y’all host on Airbnb need…
After 8 months in CEO/ owner seat as GM of Hvac and Plumbing Company
I read all the business books
I listen to all the podcast
I interviewed many of business owners
I asked all the questions
All of these things are important and have helped me but
Truly in my opinion…
@fatjoedavies
Alcoholic for 20 years sober 4 years started 2 six figure businesses, lose 70 pounds , get engaged to the most amazing women , and now buying companies. The single greatest decision of my life was quitting yes
Had customers call in today we are light staffed this week
We drop the ball no excuses
air vent leaking on the roof and weather coming in next week
Needed to climb up on the roof and take pictures
He was extremely upset
I said what’s address I will be there in 15 minutes…
Also forgot to say we buying 15 acres the business sits on to add a storage unit development with large rv and storage we picked the land on 100 percent owner financing at 5 percent interest
20 years as an alcoholic and abusing hard drugs in my early years
People always ask me
How did you stop?
Simple question
Complex answer
The vehicle for my addiction was booze and drugs
But that wasn’t the root reason
It stems from not being seen and feeling like I…
I meet guy who owns 3 businesses in the hvac and plumbing
One water heater business had been in business 100 years
So inspiring to hear his story
But what blew me away was what he has at his office
Full massage therapist on staff for guys
Daycare
Gym
People first
No CRM, no advertisements, no inventory system, no sales team. The owner is one best humans I ever meet. The terms are amazing and he staying on as an investor. I will continue to document the journey here
Many years ago
I meet huge flipper they did 140-160 houses a year
He gave me this advice
You always try to make money of course
But sometimes it’s just as important to keep your crew busy
If I don’t keep them busy they will leave
Then you’re looking for new crew which…
So when you buy an existing business especially one that’s been around 22 years
There might be relationships or customers that are interesting , complex , strained, or broken
You must look at them objectively to see if they worth mending
Long story short
About 4 years ago…
Older seller has 1000 Hvac customers and 40 years in the business
We going to buy his company and fold it in
He was just going close his business
I am happy to get him some money
We get phone number, real estate , and vans, and customer list
Both Hvac Companies in townwe own
Meth Addict, Homeless, Divorced, Alcoholic, Laid Off, Failure of Multi businesses
Today I am going tell my story
My Hope it will inspire others to rewrite their story as well
Those are my highlights my resume if you will
🧵👇
Landed on site for the rest of the year of our first purchase Northern Pennsylvania Hvac and Plumbing 22 hours in the drivers seat yesterday! Ready to double revenue for 2023
If you own an SMB
The best ROI by miles is
Be involved in the community
Go lunch at local spots say hello
Go to chamber of Commerce dinners
Ask other local SMB if they need help with anything
SMB's are the fabric of the community
Get engaged
Young kid in town wants a job with us
Not truly hiring at the moment unless experienced over 10 years
But
A few techs were helping me with my house this weekend
He ask can I help ?
Really ?
Yes I just want to help in anyway
Something amazing happen 👇
I am 12 months into running an SMB
I feel like it’s been 10 years and I am 50 years old ha
I tell you this their no greater personal development tool in the history of the world than running an SMB
My capacity and my skills have 20x in 12 months
It's a daily process to…
Lost , Drunk, Addicted , and Honesty full of BS
Shame and lies fill my mind
Below is me and on right is 4 years ago
Tomorrow marks 4 years Sober from Alcohol Jan 9
A lot can happen in 4 years thread 🧵
20 years as a drunk
Living below my abilities and stuck in neutral
Numbing myself because I was sacred of my power and mad at the world
A mentor asked me
'What's the one thing holding you back in your life to get you in the rooms you belong in "
Without a second of thought…
16 months into to purchase of an HVAC and plumbing company
What worked great
What went way wrong
Great :
Bringing in
@ServiceTitan
into the business previously everything was on paper. Changes in our entire business were hard to implement of course but it’s like putting a…
My personally I don’t watch football mainly golf these days but you know who does ??
My employees and hvac / plumbing techs do like it’s their entire world
So every Sunday night I check out the scores and watch some highlights
Monday morning they love to chat about and talk…
Is plumbing better than Hvac?
Hvac is extremely seasonal
Plumbing is year around pipe bust a pipe bust
We do better margins on plumbing
Hvac is the hot trend
Plumbing licenses in certain area harder so there is that
What do you think ?
Something I think about a lot
Nobody talks about just building a great business
Every time I meet people
I want to buy 100 Airbnb
I want to build a 100 million dollar hold co
I want to buy 1000 units
Whatever happens to just growing the right way and for you
It’s ok to buy a…
@imrichardfertig
Like a badass clubhouse area when they get back to hotel , like poker table , TVs to watch football games or golf , we area to storage their clubs and shoes , you had like an attendee that cleaned their clubs and got them all ready for the next day when they played. Little golf…
Update 15 months into HVAC, Plumbing, And Electrical
Just had the best month in company 22 history
Revenue of $531,840 for March ( April - through summer will beat those months )
Had a great Q1 and is on track for 7-8 M this year
Picked up the keys 🔑 on the second location…
Been a good week !
We won huge bid we been working on
The project total is $3.45 million, scheduled to start in just 4 weeks!
The company entire total revenue for the entire previous year was $3.7 million
In addition we are starting another project worth $2 million, which…
Using my resources from Hvac, Plumbing, Electrical company
Starting a Construction and remodel company in the same community
We’re don’t have logo or website yet
Started yesterday already have 3 jobs booked
Just Start
Take action
LOI going in on hvac number 2
No broker and the only bidder
And
Second LOI coming soon going in ahuge company biggest of my life
Not hvac ! But love this sector insane upside !
Will share more later !
Life is good
My targets for 2023
-Buy 4 companies
-Double revenue with our first acquisition
-visit banff , Alaska, Norway , Greek islands
-Best physical shape of my life
-create 15 jobs and hire for all of those
-double the yearly downloads of podcast
-Help 3 people buy a company
Yours ?
One of my techs with a terrible attitude and grumpy all the time
I put in big effort to get him turned around
Last week he got passed over promotion because his attitude
He went in this week on Saturday cleaned out his desk
Never spoke to anybody in the company
Bye
I…
@subschneider
@ScottAdamsSays
Congrats !! So true will 4 years in 42 days . My entire life changed lost so much weight and turned everything around . Thank you for sharing ! Congrats again huge
Wildest story I ever heard
The true Soul of entrepreneur
@MatznerJon
wanted me to post about because I shared it with on the podcast
Back in 90’s one the cellphone companies starting to move their call centers overseas to India so they were shopping a huge $40 million…
We hired a service that specializes in answering the phone and working in Servicetitan 9:00 -7:00 pm every weekday!
Complete game changer!
Takes complete details throws everything in Slack
Answers phone in 5-20 seconds
Schedules appointments for techs and salesmen
Best…
Found out today the Hvac / Plumbing company wrapped up best first two months in Q1 the company has ever had
Also this will be biggest Q1 they every had in 25 years in business
This slowest quarter of the year for us every year
Pumped to see where we wind up this year
An unopened bottle of whiskey and a moment that changed my life
There bottle in Austin, Texas of W.L.Weller at a friend's house underneath a sink unopened and entrepreneurship saved my life most likely
So the story is 5 years ago I had quit drinking for what was planned 6…
In business we don’t put enough info out about
Being likable is superpower
Being frictionless to do business with is superpower
Smiling is superpower
Being nice is superpower
Everyone so focus on this strategy and that strategy
Do the above 4 and your already starting…
On site for 72 hours of our first acquisition
10 lessons
You truly don’t know the whole story until your inside the story !
I will say all the problems are great problems to have truly a home run deal
Thread 🧵
Best part of my day !
Handing out tools and tool bag to seniors graduating from Vo tech
Only one is my current employee
But we as company wanted to start this kids off on the right foot for their career
One of our suppliers donated a bunch and we brought Some
We all talk about home service companies such plumbing , hvac , roofing and landscaping
But what are other ones that are great opportunities and great businesses?
Love to learn more
What is a great businesses you seen ?
Do you know how you get to 2? You start at 1
Everyone wants to start a Holdco or a rollup
But you need to buy a business first
You can’t get to business number 2 until you buy the first one
The moment you close on that business and the reality of SMB hits you in the face…
In March we started to focus on Google reviews
When we came on board the company only had 24 reviews at 4.1 in 22 years
Since we added asking for Google reviews to invoices
We just landed this morning at 4.7 and 84 reviews
7 months
Don’t make business complex
One step…
@JoeCMoran
1.5 million cash upfront 1 million owner financing 10 years 5 percent . Then 500 k for the real estate 7 years 5 percent paid monthly and then 250 k bonus to advise us for 3 years
I truly think that what we building out with the plumbing division will surpass hvac in 2 years
Just got off the phone with 2 master plumbers talking about coming over to us
We will build out 3 division inside the company
Plumbing , Residential HVAC, Commercial Hvac
Silo each
The only thing holding you back is
YOU
If you want to buy business buy one
If you want to leave your corporate job put a plan together and do it
If you want to start a podcast start one
You don’t need permission
Create a plan and go
Your future self is counting on you
We run a 24/7 for hvac and plumbing
We have on call techs
In last 3 days here are the stats
8 website leads
1 Google lead already serviced
15 after hours calls for service
12 5 star reviews ( company had 24 reviews in 22 years )
These are just some the stats
But…
Sobriety is real Mind F
Your beliefs about yourself you find out are all false
Most of your friends ( maybe not friends anyway ) stop hanging out with you because you don’t drink anymore
Your family doesn’t see you as the same person can’t stop treating you like a drunk…
The seller got so pissed Friday at our lawyer he stormed in middle of day
I grab my shit and went straight to his house to talk him down
Folks you can read all the books you want
You haven’t truly lived until your stomach is up in your throat for 20 min drive
Get in the game
1st full day on on-site ceo / owner
I feel like they handed me a secret file of all the stuff that wasn’t share during due diligence
Ha ha
All great stuff !
Fired up and completely in my element in the trenches
Walked bids with the salesman
Meet customers
Meet suppliers
@mhp_guy
I played golf with a guy who had a big cement contracting business and we were playing golf in new Braunfels and he had a place out in where the total eclipse was going to be. He had 1000 acres and he’s been approached by Netflix HBO and they wanted to rent the entire place out…
I love golfing 🏌️♂️
Guy that we played with us sold his company 76 million
Going invest with us
Brought 5 new vehicles for hvac and plumbing company scaling
Hired first ever chief of staff for me ! So pumped amazing hire
New plumber crushing it
All from my phone
Great day
To me life is all about experiences
We create businesses and build to allow us to have freedom to live life
Yesterday was one of those days !!
Buddy invited me out to Boise to ride in fighter jets 🛩️
It was insane and even got to fly
Say yes to Life
We even flew the…
Update on acquisition
Payroll in motion to third party starting next week
Bookkeeper third party has full control
First week of servicetitan onboarding
Uniforms order for team
Price increased 30 percent
12 people hired
Meeting for a tuck in happening next week
Today is damn good day
15 months in the making
Wrapped up last night
Going take few weeks to zoom out and reflect can’t wait to share the craziest hardest 15 months of my entire life. I’m stronger and better for it more resilient than ever.
Time to build
Best move I did as CEO
Make a manager in each division of the business
Install HVAC, Service HVAC, Plumbing
This has completely changed the company
Help support my Lead Tech to be more in over seat position
The managers owned their division
They keep the mission…
Quitting drinking was hard for sure
But
Actually the difficult was rebuilding my identity into someone who wasn't a drunk
Don't let what you do or who you think you are
Create a prison of your own making
Keep you identity about what you value
and
What you stand for
We went from 19 employees to 46 employees this year in 7 months
We are still busy every week with jobs and still feel like we don’t have enough people
Only been a week here or there that we had a gap in work
What does that tell you about scaling?
Do you press the gas on…
Updates
The plumbing manager getting a truck today to move into more only sales, overseeing, estimating
January no plumbers on staff 7 months now 3 vans on the road and 5 guys trained one more coming in next week
Massive project starts next month size of project 3/4 last…
Major goal for our company
No not sales goal
No not a revenue goal
I want to earn the award " Best place to work "
Below are steps I am going take to see this through
We got sales lead plumbing and hvac Commerical project 10:30 am Tuesday from a referral friend of mine
12:30 pm had my sales guy out there
Customer had both quotes in 12 hours next morning
Customer signed agreement 30 mins later
Deposit sent
35k project all bid and sold…
The problem with hidden chains and addiction
Most is the time is not a trainwreck status
You're still working
You're still making money
You're still smiling
It hasn’t reached that holy crap that guy is a trainwreck
It lays just under the surface of everything you do…
So wild !
Was digging through 2022 P/L of the company we are buying
Found extra 250k of wrongly classified add backs to the SDE
One time expense classified wrong
Insane this deal just got that much better
My entire week as CEO
Boils down to truly impactful 225 mins
It’s from 6:45 -7:30 am every day
The tech arrives in the morning before they head out for the day
I check in on them
I ask about projects
I see how their family is doing
I solve any of their problems
But…
Looking at 2nd HVAC company. The lawyer/ CPA / whatever he thinks he is helping the buyer is terrible. It’s all ego and the worst attitude. Even was extremely rude to my women partner. Not ok at all .
I love Hvac and great margins
But really think plumbing side of the business is after my heart and winning the battle
Why
Plumbing
Less supply chain issues
Not seasonal
Less Headaches ( customer hey fix this now )
Not hoping that it gets cold
Lower capex
We are…
If you get the buy in of the older techs
Your in
It’s not about level of skills
It’s about attitude
I am building unstoppable culture
This how you do
You break your way into the company
I am not begging anybody to come work for me
We sent two of our techs to 2 week training
They spent two weeks with 40 other techs from around the country
They came back full knowledge and learned so much
But
What stuck with them the most
My boss invested in me
He spent his money to help me grow
Thats the mission
Hard to describe but
The entire energy at the company shifted
8 days
Everyone smiling
Helping each other
I have to extend the parking lot already to park more employees cars
Ordering more vans
Employees asking to take leadership roles
We are humming
Meet our largest supplier
Meet with owner today and son
Been business since 1939
About pass on to 4 generation
225 million a year revenue
5 states 39 locations
So powerful to walk the HQ of well run beast of business
Inspiring and looking forward to growing with them
This week in SMB
Was …
punches in the face many times
great moments with the team
great reviews
Sleepless night of stress
Clarity on systems and seats
Projects finished
Projects sold
Big checks of A/R received
Feeling blessed
Feeling beyond frustrated…
Great day
Lead from a Facebook group post one my new salesman found
25-year HVAC company they retired in Feb
One town over
We picked up all the tools, so many parts for the business, a database of customers 2k plus, and a phone number
Win /Win for all parties
They…
Truly my favorite thing ever
Spotting talent in someone they might not even see in themselves
Giving them an opportunity
They just grab it and run
They own it
Gave young man a big boy job 2 weeks ago ( project manager)
Only 20
I told him your not qualified for it in…
Roles of SMB owner / CE0
James Bond
Dr Phil
Trash person
Delivery driver
Part running
Community leader
Community target
Dad
Mom
Brother
Heal
Inspiration leader
Technician
Office cleaner
Face of the company
Marketing
Sales
Ops manager
Center point for every…
In my 20’s
I wanted credit for everything
I was loud
Wanted everyone to know me
In my 40’s
I want my team to get all the credit
I love quiet mornings
I am ok if only the right people know me
There is a lesson there
Gave the entire company off Monday to give them 4 day weekend
Trust me
I love to go go and press the pedal to the floor
You must give your team that recharge
I have been in the field with HVAC and plumber crews that work is no bs
Always so soar after I get done with…
I have found if you are direct and honest in negotiations
Instead of trying to hide something or manipulate
You will get more flexibility and grace in negotiations
Whether a seller
Whether is customer
People hate being lied to and feel like you're trying to get one over…
Long story short
He stayed all day
Picked up everything super quick and has bunch skills all ready
I could not get him to leave
So what did he do
“ HE MADE Himself so damn good I can’t Ignore him “
Working on 3 tuck ins
2 plumbing
1 hvac
Easy purchases smaller shops but big client base
With these purchases I have every company in 5 cities radius
Using line of credit and creative structuring to buy them with our platform company
Treat the sellers right long game
Nobody wants to earn it anymore
This young kid does
He now forces me to create a position for him , I couldn’t be happier to do it
I had a feeling after our interview this who he was
Moving forward you want to work for us you babe to do shadow day
The power of this platform is unmatched
Flying out Tampa tomorrow to play golf with
@ChandlerReedSMB
Then meeting up with other entrepreneurs Monday
@drew_eckman
@bseeling
Then
@RandBusiness
event Tuesday
Then flying out Tuesday night
Then Wednesday headed to Toronto…
@SMB_Attorney
When he was standing on that cliff of choices staring into the depths of his soul he knew deep down which way it would end! He weighed his options and said oh well be a damn good song/story to tell.
From the Owner of the company we are buying
Hey my biggest competition in residential hvac is closing his shop for retire
‘Excuse me ? “
Can we chat with him first
Yep tomorrow 8 am Perfect will be there
Thread 🧵
All of us in the SMB space are so lucky to have someone like
@STLChrisH
dropping just fire posts left and right.
Sharing so much insight into how they built a 100 million dollar company and the next step is 200 million
Well, I wanted to provide some value back to him and the…
We wanted to add excavating to our services
The investment for equipment good size
So instead of all that
There meeting today with the best company in town
We will JV on stuff
He digs and we plumb
We make money and he makes money
We share customers
The customers wins also
Our salesman has an air duct maintenance and cleaning company owned for 15 years
He just takes customers when he feels like it on the side
Only one in area
Last week alone had 5 leads
He wants to close it
I am buying it on earn out no upfront cash
Value add to our customers
Update
3rd sales man starts Monday
Project manager starts Monday
My personal house remodel will be next week ( so pumped to move in )
Talking to business owner Thursday about purchasing his business
Need 6 more vehicles
New website will be live by end the week
SMB is more than revenue , sales , marketing
Really a joy to watch my employees
Get promoted
Have babies
Get married
Collect commissions
Buy a house
These are the things that truly excite me and keep me motivated
@seandsweeney
Thank you 🙏 for this message amen 4 years 3 months sober . It’s ok not to drink and why do need hash out right there in convo it was running my life
I have made the choice that the technical school aren't good enough
My crew only get the best
So will will build our own internal training
Life skills
Sales
Mindset
All technical training Hvac & Plumbing
Health
The teachings of top companies in the space
Critical thinking
Our Tech-stack and vendors for the business
Servicetitan ( Crm )
Slack for owners
Gusto for payroll
IPads for techs with servicetitan
Capforge for bookkeeper
Just wanted to share if this helps anyone
I really vet who we work
Keep focused and simple
Over complexity is killer
@lawyer4SMBs
Yes you’re 100% correct that’s the number one focus for us the CEO that we’re gonna be bringing over actually built the subscription model and service model for his $50 million company so that’s extremely important to us and I think is one of the pillars we’re gonna build off of
Truly amazing when you have a seller that wants to see you succeed as buyer
Seller still going on sales calls and bidding projects that he never see the money from ( well I guess his owner financing )
I appreciate the relationship we created
Honored to continue what he created
Twitter is amazing tool to connect with amazing humans !
Chatting for last few months
Officially
Grateful and excited to announce that the man himself
@ConnorAbene
is coming on board with crementum capital as fractional CFO
Today as group we just got insanely more talented
You never been able to find trades to work ?
You can’t find good people ?
I hired 7 techs in last 6 weeks
3 interviews tomorrow
They beating down my doors
I have so many referrals
Not one single job posting
Company middle of nowhere
Change your energy
Change your mindset