We know how important fast, reliable support is to your trading experience. That’s why we’re making it easier than ever to find answers and get help when you need it, including two new ways to reach our Trader Support team. Please note: If you already have an open ticket with

To show how we’re improving platform stability, we rolled out a series of fixes starting last week. You can see the impact here: the sharp spikes that used to freeze trading at peak volume have smoothed out, keeping the platform responsive when it matters most at New York

Topstep Community, We’ve heard you. Right now, we are not delivering the Ultimate Trading Experience we promised. That is the high bar we set for ourselves, and we are falling short. Many of you have experienced platform issues or delayed support responses. We know how

Hey Traders, TopstepX is back online. First, we want to apologize for the issues that have happened over the past 24 hours. We know as traders how frustrating these issues can be. We will be taking the following actions at the end of trading today: -Any negative trades made

Hey Traders, We’ve identified the cause of the issue affecting some users TopstepX. Impact: A subset of traders may still see inability to login and connect, impacting their ability to trade If you’re experiencing this issue, we recommend you pause trading while we work on

Hey Traders, We’re receiving reports that some traders are running into unexpected behavior with their ability to login and connect. You may notice that you are unable to execute a trade. If you’re experiencing this issue, we recommend you pause. Our team is investigating and

Hey Traders, TopstepX performance has returned to normal for all traders. - Team Topstep

Hey Traders, We’re aware of an issue impacting TopstepX Flattening Orders that’s currently affecting all traders. Until we resolve it, we recommend you Pause Trading Our team is investigating and working to get the platform back up as quickly as possible. Thanks for your

Hey Traders, TopstepX is back online. First, we want to apologize for the issues that have happened today. We know as traders how frustrating these issues can be. We will be taking the following actions: - Any negative trades made between 8:00am CST - 3:10pm CST will be removed.

Hey Traders, We’re aware of an issue impacting TopstepX that’s currently affecting all traders. You may not be able to Login or Trade right now. Until we resolve it, we recommend you avoid trading if you are able to access TopstepX Our team is investigating and working to get

Have questions? Don't forget Topstep has a Help Center full of answers! https://t.co/A9WmommYow If you don't see what you're looking for, send us a DM. Please note: We are unable to work through trade report investigations via social media. If your request requires in-depth

Hey Traders, Everything with TopstepX is running smoothly again. Performance has returned to normal for all traders. If you’re still noticing issues, please let us know by contacting our Support Team:

Hey Traders, We’re looking into reports of TopstepX acting up, things like order execution not happening as expected. Impact: Most traders are unaffected at this point but if you notice any unexpected behavior please refrain from trading while we investigate. Our team is

CME Group has confirmed that their outage has been fully resolved and trading can resume. https://t.co/XviYQYjmUh

CME has halted Globex Futures & Options due to technical issues. We recommend holding off on trading until CME fully resolves the outage. We’ll keep you updated as we learn more.

Hey Traders, For those of you impacted by today's outage event, we will be taking the below actions at the end of the trading day: - Any negative realized trades made between 08:45am CST - 10:15am CST will be removed - Reopen any accounts that were closed due to an MLL

Hey Traders, We’ve rolled out a fix and systems are coming back online. It’s safe to resume trading, and we’re continuing to monitor closely to ensure everything stays stable. We appreciate your patience while we got this sorted. Time to get back in the markets. We’ll keep you

We’re aware of an issue impacting positions that’s currently affecting all traders. Our team is investigating and working to get the platform back up as quickly as possible. For the most current update, please visit

Just a reminder - Trader Support will be closed on Thursday, November 27, and Friday, November 28, in observance of the holiday. We'll be happy to help when our whole team is back in-office on Monday, Dec 1st!

It’s here. The best funding program in the game just leveled up. 🔥 Starting today, you have more opportunities to get funded YOUR way. Pick your path and let’s run it: https://t.co/811HhskzRY *Now available exclusively on the new Topstep dashboard.