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Seagate Support

@AskSeagate

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Welcome to Seagate Support on Twitter. This account is in English only. Our Twitter support staff will be available to help you M-F, 8am to 6pm CT.

Cupertino, CA
Joined January 2010
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@AskSeagate
Seagate Support
7 years
@pundoobvi We apologize for this new delay. The return order has been created for you, RMA 190004347. AS the warehouse doesn't take orders to this time anymore, we'll send you the tracking number next Monday.
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@AskSeagate
Seagate Support
9 years
@GAITHERADE Sorry to hear that. Please send us a screenshot of the Disk Management page.
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@AskSeagate
Seagate Support
9 years
@NiamhGeaney Sorry to hear that. Pleas DM us a picture of your drive's label. We will do our best to assist you.
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@AskSeagate
Seagate Support
9 years
@RiJizz Yes, both our Backup Plus Desktop line and Seagate Expansion Desktop lines have external power cables.
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@AskSeagate
Seagate Support
9 years
@LawCoursiere Please clarify your question. What specific Seagate model drive do you have and what is the problem/concern with the Seagate?
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@AskSeagate
Seagate Support
9 years
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@AskSeagate
Seagate Support
9 years
@S5RUgGaLaMIX4T9 due to Russian law, we are unable to process your request. Please refer to Russian Data Protection Law for more details.
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@AskSeagate
Seagate Support
9 years
@inquestioner Sorry to read of drive troubles. Try our troubleshooter 1st https://t.co/u20cg0lZc5 For warranty, use
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seagate.com
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@AskSeagate
Seagate Support
9 years
@S5RUgGaLaMIX4T9 What country do you reside in? This will determine our next step.
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@AskSeagate
Seagate Support
9 years
@kasvkee We would recommend contacting our phone or email support to see if the order can be reopened.
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@AskSeagate
Seagate Support
9 years
@rovettidesign We are aware of a problem with accessing https://t.co/8VtbhH9tws & are working on a fix. We apologize for the inconvenience
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@AskSeagate
Seagate Support
9 years
@simonbeeeeer Very sorry to hear that. Have you contacted our support team?
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@AskSeagate
Seagate Support
9 years
@svertnr Sounds like power issue. Have you tested it on different computers? How about with different cables? let us know.
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@AskSeagate
Seagate Support
9 years
@hopxinfinite Sounds like a power issue. Have you tested it with a different cable? How about on different computers? Let us know.
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@AskSeagate
Seagate Support
9 years
@AllenFike What is the model number on your drive?
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@AskSeagate
Seagate Support
9 years
@RenegadeCoptur Sorry to hear that. Please contact them directly over the phone:
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@AskSeagate
Seagate Support
9 years
@Nusret_TC What problems are you seeing? Pls give us more clarification.
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@AskSeagate
Seagate Support
9 years
@Nusret_TC While we do not offer support in Turkish we will do our best to assist you. What is the model number on your drive?
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@AskSeagate
Seagate Support
9 years
@hopxinfinite Pls use the "Start_here" on the root of your drive to register the drive and redeem, the 200GB OneDrive storage.
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@AskSeagate
Seagate Support
9 years
@KhnCelestial Sorry to hear that. What is the model number on your Seagate drive?
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