Customers, we have had confirmation from TSYS that their issue reported yesterday is now resolved, and Visa Debit cards are working normally again. We apologise again for any inconvenience caused.

We’re aware some customers are having Debit Card issues. Apologies for this inconvenience. This is due to an issue experienced by a 3rd-party (TSYS) which they’re investigating and working to resolve. PTSB ATM Withdrawals are still working. Further updates will be provided.

Happy Friday! The weekend has finally landed! We’re here on Social Media until 8pm today for any general queries you may have. Feel free to send us a DM or alternatively you can contact us through Support Chat in the PTSB Mobile Banking App until 7PM.

We’re closed tomorrow Monday 02 June and will be back online on Tuesday. For your day-to-day online banking services, you can always log onto or your PTSB app. Or our automated service is also available 24 hours by calling 0818 50 24 24.

Monday 2nd June is a Bank Holiday and we will be closed. Wishing you a happy and safe Bank Holiday weekend.

Monday 2nd June is a Bank Holiday, please note Direct Debits or Standing Orders due on your account will be processed on Tuesday 3rd June. The cut-off for credit card payments is Thursday 29th May until 6pm, any payment made after that date will be processed on Tuesday 3rd June.

We’re closed tomorrow Monday 05 May and will be back online on Tuesday. For your day-to-day online banking services, you can always log onto or your PTSB app. Or our automated service is also available 24 hours by calling 0818 50 24 24.

Monday 05 May is a Bank Holiday, please note Direct Debits or Standing Orders due on your account will be processed on Tuesday 06 May. The cut-off for credit card payments is Thursday 01 May until 6pm, any payment made after that date will be processed on Tuesday 06 May.

Customers, next Thursday 01 May 2025 is a European bank holiday and no electronic Euro payments can be made. You can avoid delays by submitting payments such as salaries or bill payments before midday on Wednesday 30 April. Full detail here:

The issues experienced today have been resolved. Some Android users may need to reinstall their app to log in. Apologies for the inconvenience caused. To support customers, our contact centre and several branches will open Friday 10am-2pm. More info here:

To support customers impacted by today’s technical issues, we are extending our contact centre opening hours tonight until 7pm. Our automated self-service is also available 24/7 on 0818 502 424. We apologise again for the inconvenience caused to our customers.

We are currently experiencing a technical issue which is intermittently impacting access to our mobile app and website for some of our customers. We are working on resolving this as quickly as possible and apologise to our customers for any inconvenience caused.

We will be closed from tomorrow, Friday 18 April until Tuesday 22 April. Wishing you a happy and safe Easter weekend.

⚠ Customer Reminder ⚠ Please note that over the Easter period payments made from PTSB from Good Friday 18 April to Easter Monday 21 April, will be processed on Tuesday 22 April.

We’re closed tomorrow Monday 17 March and will be back online on Tuesday. For your day-to-day online banking services, you can always log onto or your PTSB app. Or our automated service is also available 24 hours by calling 0818 50 24 24.

Monday 17 March is a Bank Holiday and we will be closed. Wishing you a happy and safe Bank Holiday weekend.

Monday 17 March ☘️ is a Bank Holiday, please note Direct Debits or Standing Orders due on your account will be processed on Tuesday 18 March. The cut-off for credit card payments is the 14 March until 6pm, any payment made after that date will be processed on the 18 March.

Our Chatbot in your PTSB app is available 24/7 for common queries and to point you in the right direction. You can also chat with our team in-app, available 9am-5pm Monday to Friday (excl. Bank Holidays) and from 10am-2pm Saturday. #ad.

We’re closed tomorrow Monday 03 February and will be back online on Tuesday. For your day-to-day online banking services, you can always log onto or your PTSB app. Or our automated service is also available 24 hours by calling 0818 50 24 24.

Monday 03 February is a Bank Holiday and we will be closed. Wishing you a happy and safe Bank Holiday weekend.