@TheWelshGamer07
Hey! Can you go into Settings > Account Management > Sign out, turn off your console then turn it back on and try sign back into your account.
It should sort this out but let us know if you have any further trouble. ^PS
@Klein017
Hey! Can you try changing your account password, and also sign out of your console, sign in on another device (such as the PS mobile app), then sign back into your console? Let me know if this helps! ^MB
@pgreaves86
Hey! Can you try changing your account password, and also sign out of your console, sign in on another device (such as the PS mobile app), then sign back into your console? Let me know if this helps! ^MB
@Clemfandango888
Hey! Can you try changing your account password, and also sign out of your console, sign in on another device (such as the PS mobile app), then sign back into your console? Let me know if this helps! ^MB
@James_Dickens_
Hey! Can I ask you to try turning your console off (No rest mode!), go to , sign into the website, then turn your console on afterwards and sign back in? Let me know if it helps sort it out for you! ^DB
@99ryanwhitehead
Hey! Can you try changing your account password, and also sign out of your console, sign in on another device (such as the PS mobile app), then sign back into your console? Let me know if this helps! ^MB
@mason_gladdish
Hey! Can you try changing your account password, and also sign out of your console, sign in on another device (such as the PS mobile app), then sign back into your console? Let me know if this helps! ^MB
@Drnocker
Hey! Can I ask you to try turning your console off (No rest mode!), go to , sign into the website, then turn your console on afterwards and sign back in? Let me know if it helps sort it out for you! ^DB
@HarryParsons6
Hey! Can you try changing your account password, and also sign out of your console, sign in on another device (such as the PS mobile app), then sign back into your console? Let me know if this helps! ^MB
@AskPS_UK
Dear PlayStatio
I’ve had this problem for three days now, I’ve spoken to your support team, I’ve followed all the troubleshooting instructions you’ve offered in the past and the ones you’ve offered to others today but I am still experiencing the Red Cross glitch. Help please.
@ArchieFlynnSMC
Hey! We are aware of this issue, and if our troubleshooting hasn't helped, I'm afraid you'll need to wait for us to investigate and solve it on our side. Please be patient as we do this. ^DB