@AskPS_UK And now at least 2 of my game wont load in

@No_Sweat_Gaming Hi there! Thanks for reaching out, sorry to hear that. We are aware some Players are experiencing issues with PlayStation Plus functionality, we are investigating this immediately.

@AskPS_UK Yeah. This has broke some of my games. Can’t load them. Get the error “you need ps+” code CE-118290-1

@CTechAccs Hi! Thanks for getting in touch. We are aware some Players are experiencing issues with PlayStation Plus functionality, we are investigating this immediately.

@AskPS_UK Recently got PlayStation Plus back and it won’t let me play any online games still as it comes up with “Could not verify PlayStation Plus Subscription”.

@OnlyGayUnicorn Hi! Thanks for getting in touch. We are aware some Players are experiencing issues with PlayStation Plus functionality, we are investigating this immediately.

@AskPS_UK Says I need to be signed into PlayStation Network to play Final Fantasy XIV. I am signed in and can't play it. Just keeps repeating the same message

@TheLastBushido Hi there! Thanks for reaching out. We are aware some Players are experiencing issues with PlayStation Plus functionality, we are investigating this immediately.

@AskPS_UK Shame I can't actually play FFXIV 😭 game doesn't even require PSplus

@RoseFalafel Hi there! Thanks for reaching out, I'm sorry to hear that. We are aware some Players are experiencing issues with PlayStation Plus functionality, we are investigating this immediately.

@AskPS_UK I just paid £50 for ps+ and it turns out I don’t even need it. Hope you’re refunding everyone who mistakenly bought some because your update broke the system

@J_CJ_M Hi there! Please check the information on how to request a refund on a PlayStation Store purchase from our guide here , if eligible please choose the refund type from the list available and proceed to “Contact PlayStation Support” to submit your request.

@AskPS_UK After the update will not connect any games, message is can not connect to psnetwork. Connection with ISP is all good, what is going on?

@Marinosloizides Hi there! Thanks for reaching out. We are aware some Players are experiencing issues with PlayStation Plus functionality, we are investigating this immediately.

@AskPS_UK Hi I keep getting error code ws-116522-7

@jake58342967 Hi there! I'm sorry to hear that. Please have a look at the following support page which is dedicated to the error message that you are getting: If that isn't able to assist, it will advise how to continue

@AskPS_UK I just updated, my ps5 restarted and turned on as normal but now I can’t see anything but I can hear it’s on. Nothing I do works

@UziMcuzi Hi! Sorry to hear that. Please visit our Fix & Replace service: , It’ll help you identify the problem and will provide you with steps to resolve this, if the issue persists, the last screen will advise you of next steps.

@AskPS_UK Will i get a refund for renewing the ps plus AGAIN because u guys just screwed up the update? UNACCEPTABLE

@lazyrenji Hi there! Apologise for the delay in getting back to you. I've just sent you a Direct Message, please refer to it for further details.