You should never share your login details with anyone. If you need assistance with your account on PlayStation Network, our PlayStation official support channels are the place to visit to contact our authorised account specialists.
@AskPS_UK
PlayStation repair have had my console for over 15 Days and I’ve had no information regarding my case. Definitely the worst customer service in the world. If they keep treating customers like this, people will loose faith in PlayStation and move on
@Vikjs
Hi there! I'm sorry to hear you haven't had any information on the status of your return. For me to help you further, I'm going to send you a Direct Message. Please follow us and then let us know so I can send one.
@ChartChampions
Hi! Sorry we missed your message. We're open 10:30am – 7pm GMT. If you could please give us a follow and let us know when you've done this, so we can send you a DM. Please note for security reasons, we don't handle account or personal details here on Twitter, (not even in DM's).
@AskPS_UK
Hi my friend for some reason lost their save data on a game they were playing and we did not do anytjing to reset it could you help us sort the problem out please?
@Pink_Ribbon10
Hi! I'm sorry to hear that. I'm afraid that, if the progress was deleted and there was no beck-up we will not be able to get it back. Does the game keep deleting your save data? If that's the case, do you get an error code or an error message?
@HabboAmico
Hello there, sorry to hear that. If you no longer have access to the e-mail associated to your PlayStation account you should change it. Please check this page here in particular "If you have problems changing your sign-in ID".
@jorgieus
Hello! Sorry to see you're having issues. Is your problem persisting now? If so, can you tell us what error code or message you are receiving? Please also check if you can sign in at , or if you face errors there too.
@AskPS_UK
we have tried several times to chat with an agent today regarding this email: This e-mail confirms that the sign-in ID (E-mail Address) for your Sony Entertainment Network account has been changed.
If you did not intend to change your sign-in ID, contact Consumer Services
@janekhopkins
Hello! Sorry to see you're having issues. In the event of unauthorised account activity, please use the following link for support with this: . It will lead you to call info for your region that you will need to use for support.
@AskPS_UK
is there a number for ps support located in germany that has a representative that spoke english? my account has been hacked, I'd like to get this fixed please
@sirshutterbyte
Hi, sorry to hear that! Please check with our Help page here: for how best to resolve this, in particular the 'I don't recognise an email about a change to my account' section.
You'll need to contact the relevant team for the account's set country.
@bIukrz
Hi! You'll find a link to our store cancellation policy and information on how to request a refund, here: If you still need help after reviewing that, please let us know what trouble you're having, without providing any account details here on Twitter.