@AskPS_UK
Ask PlayStation UK
3 years
If you download & install the new PS5 system software update, you can now store PS5 games in USB extended storage and transfer them back to your PS5 console’s internal SSD when you’re ready to start playing. Here’s a guide to help you:
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@DetectivePingu
Pingu
3 years
@AskPS_UK When I get a PS5, am I able to go in a party with my friend if he's still on PS4 and watch share play and so on?? @AskPS_UK
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@AskPS_UK
Ask PlayStation UK
3 years
@DetectivePingu Hi! You can find all of the information on this in our Ultimate FAQ blog page here -
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@___bragg
bragg (⟐,⟐)
3 years
@AskPS_UK My ps5 no longer picks up HDR from my tele since the update ? Any fixes
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@AskPS_UK
Ask PlayStation UK
3 years
@___bragg Hi! I'm sorry to hear that. You can find more information on you HDR setting here -
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@leanne_beck
Leanne Beck-Gower
3 years
@AskPS_UK @PlayStationUK My son’s ps5 has died after 3 months. Absolutely terrible. All the stress of getting one for Xmas and now the thing won’t turn on. I don’t know if there’s a ps5 page to ask advice
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@AskPS_UK
Ask PlayStation UK
3 years
@leanne_beck Hi! Sorry to hear that. We have PS5 hardware experts waiting to assist with any technical issues you may be experiencing. You can find their contact number on our support website at Thanks again for contacting PlayStation support!
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@_nxdime
nadz
3 years
@AskPS_UK How do I update my PS4
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@AskPS_UK
Ask PlayStation UK
3 years
@_Nxdime Hello! If you wish to update a PS4, you can do this in [Settings] > [System Software Update].
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@SamirAl51779765
Samir Ali
3 years
@AskPS_UK Hello where can I find update 8.50 for reinstallation for the ps4
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@AskPS_UK
Ask PlayStation UK
3 years
@SamirAl51779765 Hi! You should be able to find all available information on our help page here:
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@creepingjesus00
Patrick James
3 years
@AskPS_UK Still messing about when putting it into rest mode.
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@AskPS_UK
Ask PlayStation UK
3 years
@dieselking69 Hi Patrick! I'm sorry to hear that. We have PS5 hardware experts waiting to assist with any technical issues you may be experiencing. You can find their contact number on our support website at Thanks again for contacting PlayStation support!
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@Qpdc4Ali
Ali
3 years
@AskPS_UK @PlayStationEU So now internal m.2 port working to transfer ps5 games?
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@AskPS_UK
Ask PlayStation UK
3 years
@Qpdc4Ali Hello! This isn't enabled at this time. Please check our PS Blog post here for information on what is available in the latest PS5 update:
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@No_Sweat_Gaming
just a regular gamer 🤷‍♂️
3 years
@AskPS_UK I tried to share play with my mate on ps4 but said there was no one to invite to a share play?
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@AskPS_UK
Ask PlayStation UK
3 years
@No_Sweat_Gaming Hi! Have you both ensured that your consoles are newly updated to the latest system software?
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@Dominic_X0
Dominic
3 years
@AskPS_UK since the update, i have constantly lagging online, what is going on???
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@AskPS_UK
Ask PlayStation UK
3 years
@Dominic_X0 Hi! I'm sorry to hear that. Can you try and use our online network troubleshooting tool?
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@Tommm_Currie
LOLZ N TING
3 years
@AskPS_UK I tried moving Miles Morales over and it keeps coming up saying something went wrong, would also help if you didn't have to stay on the screen while it's moving 😐
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@AskPS_UK
Ask PlayStation UK
3 years
@Tommm_Currie Hi there! I'm sorry to hear this. Could you please advise what console you are using and also if you are provided any error messages?
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