@AskPS_UK If I buy a second ps4 for the home, do I have to buy games again and get a second PSPlus membership?

@DeanSpencerArt Hi! No, this content would be attached to your account, not your console.

@AskPS_UK @PlayStationUK So no word on our cyberpunk refunds not being processed?

@DucktleWasTaken Hi, once we've confirmed that you purchased Cyberpunk 2077 via PlayStation Store, we’ll begin processing your refund. Please note that completion of the refund may vary based on your payment method and financial institution.

@AskPS_UK I’ve called support three times this morning and it says you open from 10am...

@sambkvlogs Hello, if you're trying to contact the UK support, I inform you that the lined open at 10:30 am and they close at 7pm (GMT), Monday to Saturday. Please give it a try again.

@AskPS_UK My Playstation Plus subscription was automatically renewed on 25/12, but I did not want this to happen as my sister has got me a voucher for a subscription. I have not used the PS Plus subscription service since the renewal so could I arrange to have a refund made please

@Haywood23win Hi there! You can review our cancellation policy and apply for a refund here: .

@AskPS_UK Have tried online live chat twice only to get to 1st in the queue to be unable to connect. You can’t email. the facility and can’t call regarding a subscription. How are you to get through. PS+ subscription auto renewed wasn’t requested. How are you supposed to request a refund.

@dennise_mcauley Hi! In order to assist you I will need to send you a DM. Please make sure you're following us so that I can do this.

@AskPS_UK We installed & updated Horizon Zero Dawn: Complete Edition, but it won't let us open The Frozen Wilds expansion or the Digital Deluxe Theme. It says it can't find the application & we need to buy them from Playstation store, even though it shows them bought. Can you help please?

@RuleCrazy Hello, sorry to hear that. What console are you using? Have you already tried to restore the licenses? More info on how to do it can be found here

@AskPS_UK @AskPS_UK how do I swap PlayStation plus account, my son has added his new 12 month subscription to my account and also his 20 pound top up??

@mdeegan76 Hello! I'm sorry but it isn't possible to move content from one account to another. If this was a voucher, we aren't able to unredeem this either. It is possible to share access to a subscription though, using the Primary PS4/Console Sharing and Offline Play on PS5 settings.

@AskPS_UK hi, i can't get a refund for a purchase (uncharted2). your site says its not accepting refund emails when ita the only eay to get a refund. how can i exercise my rights as a consumer and receive a refund please?

@GuruSriXander Hi! In order to assist you I will need to send you a DM. Please make sure you're following us so that I can do this.

@AskPS_UK I was charged for something i shouldnt twice, can you pls refund pls

@Miss_Dazza Hello! If you wish to make a refund request, please use the following link to do so:

@AskPS_UK Please can I have a contact email for PS Plus refunds? The website just sends you around in circles with no option to actually contact you.

@AkcebN Hi! In order to assist you I will need to send you a DM. Please make sure you're following us so that I can do this.