@AskPS_UK
Ask PlayStation UK
4 years
Our #PlayStation support operating hours on Twitter over Christmas & New Year period is the following: 24/12 & 31/12: 09:00-17:30 25/12 & 01/01: CLOSED You can still access our support content, Fix & Connect and Fix & Replace tools at any point here:
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@BigSamSZN
BigSamSZN πŸ‡΅πŸ‡± πŸ‡¬πŸ‡§
4 years
@AskPS_UK @PlayStationUK Why when I play CoD my ps4 Pro sounds like VTOL?
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@AskPS_UK
Ask PlayStation UK
4 years
@SeymourBirkh0ff Hi there, sorry to hear that. Is that the only game where this happens? ^NL
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@VictoriaGrass1
Victoria Grass
4 years
@AskPS_UK Has anyone been getting lag issues on PS4 me and my mates have I check my internet and it says my connection is great im getting 5-15 ping in games but I have been lagging ?
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@AskPS_UK
Ask PlayStation UK
4 years
@VictoriaGrass1 Hi! Sorry to hear that. Does this happen with every game? Are you still having this issue right now? ^AD
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@Thunderstormlee
Snowday
4 years
@AskPS_UK Question: I have always had playstations, but why do they never last till the next generation release? PS3 I had to buy 2 before PS4 was released. Now my PS4 just cuts out and I have to remove power cord till it boots again. Starting to think not worth the money!
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@AskPS_UK
Ask PlayStation UK
4 years
@snowstormlee Hello! All our consoles are built to last. If you have problems with a console, please use our Fix & Replace site for assistance: ^DB
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@stevem_1981
steve martin
4 years
@AskPS_UK Hi we bought the VR mega pack for Xmas however there are no game codes inside I have emailed to resolve but no response - please help
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@AskPS_UK
Ask PlayStation UK
4 years
@stevem_1981 Hello! Please follow us on Twitter, let us know and we'll send you a direct message to assist further. ^DB][
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@tromageorge
Captain Dead Dad
4 years
@AskPS_UK Hi. I'm getting an error trying to enter the code for a Β£20 Wallet Top-Up. It says there is Β£20 and after this top-up my account will have Β£40 but then it says it cannot be entered.
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@AskPS_UK
Ask PlayStation UK
4 years
@tromageorge Hi! I'm sorry to hear that. In order for me to help you please make sure you're following us so I can send you a DM. Thanks ^DK
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@Risha_22m
Risha|
4 years
@AskPS_UK Hello, I tried to so sing in, but i didn't get the code for 2-Step verification
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@AskPS_UK
Ask PlayStation UK
4 years
@M7MD_X3m Hi! You will need to call our support team tomorrow. All further instructions can be found here - . ^DK
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@EmmanuelCintro3
Emmanuel Cintron
4 years
@AskPS_UK I redeemed a neo versa code and don’t received the items.
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@AskPS_UK
Ask PlayStation UK
4 years
@EmmanuelCintro3 Hi, sorry to hear that! Can you check your transaction history to see if the voucher was redeemed correctly? You can find it in [Settings] > [Account Management] > [Account Information] > [Wallet] > [Transaction History]. Don't send us any screenshots though! ^MM
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@Wak_Beats
WalkAmongKings
4 years
@AskPS_UK Hi there.
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@AskPS_UK
Ask PlayStation UK
4 years
@Wak_Beats Hello! Do you need some form of help? ^DB
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@leannepoole131
leannepoole13
4 years
@AskPS_UK what is the number so i can ring playstation from uk
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@AskPS_UK
Ask PlayStation UK
4 years
@leannepoole131 Hi! I need to send you a DM regarding this. Please follow us if you haven't already. ^AD
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@vMvnu
Manu ⚑
4 years
@AskPS_UK I need help please my account got hacked and I don't know what to do im from Europe and I want to contact you guys from live chat support
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@AskPS_UK
Ask PlayStation UK
4 years
@XxHippxrYTxX Hi! If your account has been compromised you will have to call our support team tomorrow. All further instructions can be found here - . ^DK
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