@AskPS_UK
Ask PlayStation UK
6 years
@onevin555 We've since fixed the issue, and it wasn't bricking consoles, just sending them into a crash loop that can be quickly fixed in under 5 minutes. Delete the message on the PS mobile app, go into Safe Mode, use Option 5, console back to normal. ^DB
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@AskPS_UK
Ask PlayStation UK
6 years
It's not just text messages you can send on #PlayStation to your friends, but you can also send them voice messages & even your screenshots! Here's how:
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@onevin555
Owen Nevin
6 years
@AskPS_UK You can also send messages that bricks the console.
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@JustMcDermott
Justin McDermott
6 years
@AskPS_UK @onevin555 Will Sony be issuing perma-bans for those that maliciously sent these out?
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@AskPS_UK
Ask PlayStation UK
6 years
@JustMcDermott Unfortunately we don't have any info on this as we are not part of the moderation team. You can however report players by following the steps here: ^MM
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@rza_emr
afgncaap
6 years
@AskPS_UK @onevin555 That's very dismissive DB
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@AskPS_UK
Ask PlayStation UK
6 years
@rza_emr I've only got so many characters to speak with, so my answer might appear sharp, but it was just trying to fit all the info into one tweet. ^DB
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@AskPS_UK
Ask PlayStation UK
6 years
@ChaosSniperman If your friend has forgotten their password, they must reset it to be able to delete the message. Send them this guide on resetting their password: ^DB
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@_hazza77
xxxDepresion
6 years
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@Ninijatt1
Ninijatt
6 years
@AskPS_UK @onevin555 That was quick. How come there is no public statement addressing this? Many people would need to know that this threat has been neutralized if it truly has been.
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@thisislewis
lewis anderson
6 years
@AskPS_UK @onevin555 Takes 5 minutes if you know what you're doing. Takes hours and causes you to lose all your saves if you don't, like me. Sigh.
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@erudito8702
erudito
6 years
@AskPS_UK @onevin555 Will you be banning people who used the malicious message? I reported someone who did it to me and the response was they didn't break community guidelines.....
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@TUNIAT
LiesDamnLies
6 years
@AskPS_UK @onevin555 What a dismissive response, several DAYS after it first started effecting peoples consoles. Really poor service from PS, should have made customers aware instead of letting rumours on how to fix the issue circulate and cause more trouble.
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@twitch_lawless
🕸Lawless_vaper🕸💨💨
6 years
@AskPS_UK @onevin555 It would have been nice for @PlayStation to make people aware of it, regardless if it bricked the system or not.
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@MaskdMillennial
Nikki
6 years
@AskPS_UK @onevin555 These malicious messages have been a problem for as long as I've had a PS4...but way to brush it off, as always.
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@isha_b0ii
Ultimate Moral Compass ∑
6 years
@AskPS_UK @onevin555 This is so RUDE. PS customer service has never been exceptional but it's ridiculous that it really went this far and nothing had been done until now. PS online anything has been crap as I can't share play still with my friends and chat cuts out, I get false connection speeds.
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@maxdavidsohn
Max, Davidsohn
6 years
@AskPS_UK @onevin555 So this is happened In all the PlayStations?
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@HeroinIsaac
blank stares 🍤🍆
6 years
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@BenzoGotti1mill
BenzoGotti
6 years
@AskPS_UK @onevin555 I still can't get back into my account? What happens now??
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@AdamWertmana
Adam Wertman
6 years
@AskPS_UK @Rhymestyle @onevin555 For anyone not affected, or that got this fixed, go into your messages on the ps4 and hit the options button and change the settings so only friends can send you messages should prevent stuff like this in the future.
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