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Capital One

@AskCapitalOne

Followers
116K
Following
928
Media
16
Statuses
341K

We're the official Capital One Customer Service Twitter team and we're here to help! See important info below:

McLean, Virginia
Joined June 2010
Don't wanna be here? Send us removal request.
@AskCapitalOne
Capital One
11 days
Thanks for alerting us. Regrettably we are experiencing some technical issues. Our support teams are engaged and working to resolve this issue as soon as possible. ^OJ
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@AskCapitalOne
Capital One
2 months
It’s official: Discover is now part of Capital One. Need to reach us? Please continue to use Capital One and Discover customer service channels like you normally do.
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@AskCapitalOne
Capital One
3 months
We're pleased to share that we've received all regulatory approvals for the acquisition of @Discover and look forward to closing the deal soon. Please use Capital One and Discover customer service channels as usual. Visit for the latest.
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@AskCapitalOne
Capital One
6 months
Account functionality for all customers is now restored. We sincerely apologize for how frustrating this experience has been. We are committed to making it right. We encourage customers to check their accounts online and contact us for any support.
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@AskCapitalOne
Capital One
6 months
We recognize the frustration this issue has caused and we sincerely apologize to our valued customers.
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@AskCapitalOne
Capital One
6 months
We’ve made substantial progress resolving our third-party vendor issue. Full account functionality has been restored for most customers and are completing work to restore full service to all customers as soon as possible. We encourage customers to review their accounts online.
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@AskCapitalOne
Capital One
6 months
We're continuing to work to address this technical issue and will share an update as soon as it's resolved.
@AskCapitalOne
Capital One
6 months
We are experiencing a technical issue with a third-party vendor that is temporarily impacting some account services, deposits, and payment processing for portions of our consumer, small business, and commercial bank.
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@AskCapitalOne
Capital One
6 months
We are actively working with the vendor to resolve the issue and restore services, and apologize for the inconvenience.
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@AskCapitalOne
Capital One
6 months
We are experiencing a technical issue with a third-party vendor that is temporarily impacting some account services, deposits, and payment processing for portions of our consumer, small business, and commercial bank.
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@AskCapitalOne
Capital One
2 years
RT @jessmissel_12: But on a Friday, in the @CapitalOneCafe I entered to win @taylorswift13 MetLife tickets!! Thanks for being so friendly….
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@AskCapitalOne
Capital One
3 years
The allowable number of open consumer credit card accounts is currently at a maximum of 5 ^ALEW
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@AskCapitalOne
Capital One
3 years
For some reason we're still unable to respond through DM. If you see that a payment has posted, but the funds haven't become available yet, the payment may be on hold. For this, please give us a call at 800-955-7070 so an agent can further help! ^SW
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@AskCapitalOne
Capital One
3 years
This issue has been resolved. Please go to or use our mobile app to log in to your account.
@AskCapitalOne
Capital One
3 years
We are currently experiencing issues with our website. To log in to your account, please go to or use our mobile app.
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@AskCapitalOne
Capital One
3 years
We are currently experiencing issues with our website. To log in to your account, please go to or use our mobile app.
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@AskCapitalOne
Capital One
4 years
The latest round of federal stimulus payments are being transferred from the government on multiple dates. Here’s how to track your latest stimulus payment and what to do if you have questions.
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@AskCapitalOne
Capital One
4 years
The impact of Winter Storm Uri has caused some Capital One locations to temporarily close. Please use our online platforms or check out our locator for the latest update on your branch's/cafe's hours or to find the closest ATM: 
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@AskCapitalOne
Capital One
5 years
We are thinking of customers, associates, and neighbors preparing for storms Laura and Marco. For information on branch closures and ATM availability due to the storms, please check the Capital One App or visit:
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@AskCapitalOne
Capital One
5 years
RT @CapitalOne: If you need our services after 2pm on Friday, June 19th, please visit our website, mobile app, or one of our local ATMs.
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@AskCapitalOne
Capital One
5 years
RT @monica_sora: @AskCapitalOne just wanted to let you know #Shatira helped me with my account and was wonderful 🤗.
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@AskCapitalOne
Capital One
5 years
RT @CapitalOne: With high call volumes at our call centers, wait times can be long right now. To help avoid the wait, learn about resources….
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