AIB Customer Support
@AskAIB
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Official Customer Support channel for ROI customers Mon-Fri 9am-8pm Sat & Sun 9am-5pm Allied Irish Banks p.l.c. is regulated by the Central Bank of Ireland.
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Joined September 2011
Service Announcement: Planned credit and debit card essential maintenance on Monday 10 November 2025 from 02:00 to 03:00. To find out more go to https://t.co/TdvmCnlmUe
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Service Announcement: Planned maintenance for credit and debit cards on Sunday 26 October from 01:00 to 03:00. To find out more go to https://t.co/TdvmCnlUJM
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Service Announcement: Planned maintenance for credit and debit cards on Sunday 19 October from 01:00 to 07:00. To find out more go to https://t.co/TdvmCnlmUe
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SEPA Instant Payments has arrived! To ensure your safety when transferring money, we have introduced a new security check called ‘Verification of Payee’ which allows you to check the name on the account you are paying before making a payment.
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Service Announcement: Planned maintenance for credit and debit cards on 13 and 14 September and for Payments on the 14 September 2025. To find out more go to https://t.co/TdvmCnlmUe
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Payments between AIB accounts, and incoming SEPA Instant payments to your payment accounts, are not affected by the European Bank Holiday.
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We want to remind you that Thursday 1 May 2025 is a European bank holiday. Please allow extra time when sending SEPA payments to accounts outside of AIB.
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Planned Credit and Debit Card Essential Maintenance 15 & 16 March 2025 AIB online card payments and SEPA Instant payments to credit card accounts may be unavailable from 22:00 on 15 March to 8:00 on 16 March. All other card transactions (ATM & in-store) are unaffected.
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If you have a question, you can contact us between 8:00 to 18:00, Monday to Sunday on (01) 269 5022 (+353 1 269 5022 outside of Ireland) for debit cards, or (01) 668 5500 (+353 1 668 5500 outside of Ireland) for credit cards, except bank holidays.
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If you have a question, you can contact us between 8:00 to 18:00, Monday to Sunday on (028) 9033 0099 for debit cards, or (028) 9023 6644 for credit cards 📞
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If you have a question, you can contact us between 8:00 to 18:00, Monday to Sunday on (01) 269 5022 (+353 1 269 5022 outside of Ireland) for debit cards, or (01) 668 5500 (+353 1 668 5500 outside of Ireland) for credit cards, except bank holidays.
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Need to chat? Call us 📞 Mon-Sun, 8-6 on (01)2695022 for debit cards, or (01)668 5500 for credit cards
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We hope all of our customers remain safe in the aftermath of Storm Éowyn. We are happy to advise that most of our branches are open and our phonelines are operating as normal. For more information, and the supports available, see https://t.co/anOlYb5Xeh.
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We hope all of our customers remain safe in the aftermath of Storm Éowyn. Due to the storm, some branches will unfortunately not be open today, Monday January 27. Please see https://t.co/anOlYb5Xeh for details. Our phonelines are operating as normal.
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