I am writing to express my extreme dissatisfaction with the resolution offered by Ashish Kumar and Arun Kumar from Samsung's Head Office regarding my Samsung QLED TV QA55Q60TAKXXL, which I purchased on November 13, 2020.

@SamsungIndia It has been more than a week, but nothing happened. Seriously, I will go for legal action against this negligence about the solution. #Samsung #BrandAwareness #CustomerService #irresponsible #CustomerSatisfaction #fraud #samusngquality #complaint #ConsumerRights

#viral #TrendingNow #Issue #samsungissue

#Samsung #FraudSamsung #Legal #ConsumerRights #SamsungTV #SamsungQLED #BJP #RajeevChandrasekhar #BJP4India #YogiAdityanath @Samsung @SamsungIndia @SamsungUS @SamsungNewsIN @SamsungTV @SamsungFR

I urge you to take immediate action to rectify this situation and restore my faith in Samsung as a reputable and customer-centric company. I look forward to your prompt response and a resolution that is fair and reasonable.

If Samsung fails to provide a satisfactory resolution, I will have no other option but to pursue legal action to seek redress for the damages caused.

I demand a more reasonable and fair resolution to this matter. I expect Samsung to cover the full cost of the display panel replacement and compensate me for the inconvenience, loss of use, and additional expenses incurred due to this issue.

Furthermore, the deadline for a satisfactory resolution has passed without a suitable offer. As a result, I have no choice but to pursue legal action against Ashish Kumar and Arun Kumar for their false commitments and the waste of my time over the last 15 days.

Considering the cost of the TV and the fact that it has malfunctioned in just over 3 years since purchase, this discount does not address the inconvenience, frustration, and financial burden this has caused me.

Despite the serious issue with the TV's display, which has rendered the TV unusable, the offer of a 25% discount on a replacement display panel is completely inadequate.

I expect Samsung to cover the cost of the display replacement and compensate me for the inconvenience, loss of use, and additional expenses incurred due to this issue.

@SamsungIndia Don't ask Samsung Customer Support, especially Arun Kumar and Ashish Kumar. They have no solution at all. They said, "Jo Karna Hai Karlo"

@SamsungIndia #Samsung #BrandAwareness #CustomerService #irresponsible #CustomerSatisfaction #fraud #samusngquality #complaint #ConsumerRights

I am experiencing issues with my Samsung QLED TV purchased in 2020. 2 days ago the TV suddenly malfunctioned, and the engineer suggested a display replacement costing Rs 25,167. I expect @SamsungIndia to cover the cost and compensate for the inconvenience.

@SamsungIndia Don't ask Samsung Customer Support, especially Arun Kumar and Ashish Kumar. They have no solution at all. They said, "Jo Karna Hai Karlo"

@SamsungIndia #Samsung #BrandAwareness #CustomerService #irresponsible #CustomerSatisfaction #fraud #samusngquality #complaint #ConsumerRights

Please be advised that if a resolution is not reached promptly, I will have no other option but to pursue legal action to seek redress for the damages caused. I trust that @SamsungIndia will take prompt and appropriate action to resolve this matter and restore my faith in Brand.

I expect Samsung to cover the cost of the display replacement and compensate me for the inconvenience, loss of use, and additional expenses incurred due to this issue.

I believe that as a responsible and customer-focused company, Samsung should take full responsibility for the quality and durability of its products. I kindly request that Samsung reconsider the situation and provide a satisfactory resolution.

Given the circumstances, I am left with no choice but to explore legal options to seek compensation for the inconvenience, financial burden, and loss of enjoyment caused by this issue.