 
            
              Calum Arthur
            
            @ArthurCalum
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              Joined April 2012
            
            
           EARLY BIRD DISCOUNT ENDS TODAY π¦ Interactive webinar for healthcare staff who are involved in shared-decision making conversations Participants will be supported to have realistic conversations about care #realisticconversations #shareddecisionmaking β¬οΈ  https://t.co/4seulH2VSX 
          
          
                
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             Our October newletter has landed! ππ Here is a sneak peek π To sign up and be the first to know about all our upcoming courses and webinars, head over to our website now β¬οΈ  https://t.co/78plvhmJ3z 
          
          
                
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             Our tutors were in London last week delivering Being Open communication training to NHS England maternity staff. Our Being Open programme supports staff to communicate effectively and sensitively with patients and families who have been involved in an adverse event 
          
                
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             When we speak in anger, we may say things we later deeply regret, even if those words initially feel powerful. Anger can lead to impulsive, harsh, and permanent words that damage relationships, while a calm, reflective approach prevents regret and promotes better communication 
          
                
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             An update on available spaces on our Autumn/Winter courses Don't forget to book your place on our Realistic Conversations - Shared Decision Making in Practice webinar before 20th October to qualify for the EARLY BIRD DISCOUNT π¦  https://t.co/V0fCbsyfqO 
          
          
                
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             Our wonderful tutors, Belinda and Eve, were at the NES offices in Glasgow yesterday delivering an Early Resolution of Conflict workshop. It was a great day with an absolutely wonderful group of participants π @BelindaHacking
          
          
                
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             "Excellent insight into what it is like to be neurodiverse" More amazing feedback for last week's courseππ #feedbackfriday
          
          
                
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             Some photos from Mondayβs Giving Transformative Feedback course. Great work from the participants who were all really engaged and motivated. Huge thanks to our amazing tutors Calum and Ellie ππ»ππ» @ArthurCalum
          
          
                
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             A photo of our wonderful tutors, Belinda and Ellie, set up and waiting on the participants to join them on Friday's Neurodiversity Awareness & Communication Skills course π§© 
          
                
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             "This workshop made me think about the communications I have with staff in a different way" More fantastic feedback for last week's Mental Health Awareness & Communication Skills course ππ 
          
                
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             Positive feedback just keeps on coming for last week's Managing Strong Emotions course ππ #FeedbackFriday
          
          
                
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             "Encourages lateral thinking in difficult situations, providing a broad range of potential approaches to conversations" #FeedbackFriday
          
          
                
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             Our October and November are almost fully booked If you were planning on registering - be quick! A reminder that the 9th October course will be the LAST early resolution of conflict course until 2026 Book your places here β¬οΈβ¬οΈ  https://t.co/78plvhmbe1 
          
          
                
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            #FeedbackFriday Take 2! π¬ A shout out to Belinda and Jenny, our incredible facilitators πππ @BelindaHacking
          
          
                
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             π¨LAST CALL for applications for our October conflict resolution courseπ¨ If you were planning to book a place, don't delay as we won't be running this course again until 2026 We highly recommnd this course for anyone in a leadership role  https://t.co/5KJHsotvtk 
          
          
                
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             Excited to share 'The Technology-Enhanced Surgical Training (TEST) Delphi consensus study' published in @JSurgEduc Surgery is becoming increasingly digitised π and there is great opportunity to provide trainees with objective performance insights.  https://t.co/gTOKMDL5bZ  π§΅ 
          
                
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             "I have attended various courses on conflict resolution and came away feeling unprepared for different scenarios that arise in the workplace - I feel empowered after attending this workshop" Limited spaces on the October course β¬οΈ  https://t.co/5KJHsou3iS 
          
          
                
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             Our October and November courses are starting to fill up too! Don't delay - get your place booked today to avoid disappointment β¬οΈ  https://t.co/V0fCbsxHBg 
          
          
                
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             Limited spaces available on our September courses. Head over to our website to book your place β¬οΈ  https://t.co/V0fCbsyfqO 
          
          
                
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