Francis Pindar @radnip tweet - So @thameswater if your lines are down, stop allowing people to get lost in your IVR hell trying to get to speak to someone when you know it's impossible?! Just put a message on your support number SAYING you are having issues and to call back later!! #Wasted30mins

Francis Pindar

@radnip

9 months

So @thameswater if your lines are down, stop allowing people to get lost in your IVR hell trying to get to speak to someone when you know it's impossible?! Just put a message on your support number SAYING you are having issues and to call back later!! #Wasted30mins

Replies

Thames Water 💧

@thameswater

9 months

@radnip Apologies, Francis. If you still need help, please drop me a DM and I'd be happy to assist - Shaks