Support and advice for our customers:

Today we’re providing our customers with a further update on last week’s cyber incident. More information:

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An update from Qantas Group CEO Vanessa Hudson on the recent cyber incident: . “We know that data breaches can feel deeply personal and understand the genuine concern this creates for our customers. Right now we’re focused on providing the answers and transparency they deserve.

We sincerely apologise to customers impacted by a recent cyber incident that occurred in one of our contact centres. The system is now contained. We’re currently contacting customers to make them aware of the incident, apologise and provide details on support available to them.

RT @flightradar24: We certainly can! We are following the delivery of the first @Qantas @Airbus A321XLR. The aircraft's delivery flight tak….

RT @Airbus: G'day @Qantas - we sure do! 😉 We believe it's already on its way. @flightradar24 can you confirm?.

Hey @Airbus, we hear you have an Xtra special delivery for us? 👀.

Due to today's forecast of strong winds in Sydney and Melbourne, there are ground delay programs at both airports which is affecting all airlines. We've consolidated a number of flights to help minimise delays and get customers on their way. We will contact customers directly

Travel Alert update: Additional flexibility for customers who have booked through Qantas to, from or via Dubai, operated by Emirates. More information:

Travel Alert: Due to additional airspace closures and congestion through the Middle East, our Perth-London (QF9) service has been diverted to Singapore and Perth-Paris (QF33) is returning to Perth. We continue to monitor airspace availability closely and will alter our schedule.

Get in!!! 😍🇦🇺. Congratulations to the @Socceroos on making a sixth consecutive tournament!. Bring on 2026.

Adelaide 🇦🇺 to Auckland 🇳🇿 taking off in October 2025!*. We are excited to announce a new international route between Adelaide and Auckland is joining our network map, with the seasonal service adding 30,000 seats between the two cities each year. The announcement marks one of

Coming soon from Perth: Direct flights to Auckland 🇳🇿 and Johannesburg 🇿🇦. This December New Zealand & South Africa join our international network from Perth with our Airbus A330-200 aircraft. These new routes unlock more direct international flights from Australia's west coast,

We are working to progressively restart domestic and international flights from 6am Sunday at Brisbane, Gold Coast and Maroochydore, subject to weather conditions and safety assessments. Customers should regularly check the Qantas app, as well as

With impacted operations across Queensland and New South Wales, customers should regularly check their Qantas app, with further communications provided via the travel updates page. The safety of our customers and people remains our main priority and we are thinking of all of

Our dedicated meteorology and operational teams are closely monitoring Tropical Cyclone Alfred. More information is available on for customers travelling in and out of the impacted airports in the coming days:

A next-generation inflight experience is coming for our Boeing 737s. With the arrival of new aircraft across our wider fleet renewal program, we’re also investing in the cabins of our existing fleet to make them look and feel like new. From 2027, we’ll refurbish 42 aircraft in

Our first @Airbus #A321XLR gets its Qantas colours 🎨🖌️ . Qantas will be one of the first airlines in the world to operate this next-generation aircraft as part of our historical fleet renewal program.

The Qantas Group posted strong earnings for the first half of FY25, which will support its fleet renewal program, investment in customers and its people, and returns for shareholders. Read more:

Our thoughts are with everyone affected by this heartbreaking incident.