Brad Nice 👨💻
@nice_brad
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Technical Writer on Medium and Design Consultant of @ClickHelpNews. I tweet about #techwriting #webdesign #technicalcontent
Los Angeles, CA
Joined May 2016
🎄 Our December 2025 update is live! Unwrap smarter docs with: - Context-aware WriteAssist - Custom AI Assistant prompts - 1 GB file uploads - and more. Check it out now 👉 https://t.co/GQaTPjGUcB
#AI #TechUpdate #SaaS #API #TechnicalWriting #TechComm #Documentation #TechWriting
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Static docs are out. Interactive documentation is in — and it boosts completion rates from 25% ➜ 85%. Videos, quizzes, “Try It Out” API blocks, smart navigation… users love it. Here’s why every team should go interactive 👉 https://t.co/7amlMWYNzI
#TechnicalWriting #TechComm
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Think iiRDS is only for big enterprises with complex DITA setups? Think again. iiRDS works even with simple workflows — turning your docs into smart, contextual, machine-readable content. Read more: https://t.co/nrAnlJ0CeK
#iiRDS #TechComm #TechnicalWriting #TechWriting
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Knowledge graphs help make documentation easier to create and use. They work like a big map of information, where all topics, documents, and ideas are connected. Read more about knowledge graphs: https://t.co/cCPNI2oxX2
#KnowledgeGraphs #TechComm #Documentation #AI #TechWriting
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ClickHelp News: November 2025 Update! • Universal Links • Expanded API • Automatic disabling of inactive accounts. Details👉 https://t.co/JIj13nHktN
#ClickHelp #TechWriting #APIDocs #DocumentationTools #KnowledgeManagement #TechComm #SaaS #TechnicalWriting #ITDocs
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Customer support is undergoing a massive transformation. From phone queues to AI-powered self-service, users now expect instant, 24/7 solutions. Read about the future of support: trends, metrics, etc. 🔗 https://t.co/kTsDrY4Cwb
#CustomerSupport #SelfService #AIChatbots #CX #SaaS
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🎃 Don’t let your docs scare your users! Meet the new ClickHelp release: smarter AI, accessible docs, and smoother workflows. Read the details in our blog and experience the upgrade → https://t.co/PUDJVSYXbZ
#KnowledgeManagement #TechDocs #AI #ClickHelp #TechWriting
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AI is transforming Knowledge Management! Discover how AI-powered tools automate content, deliver personalized insights, and boost productivity for employees & customers alike. Read more: https://t.co/UMWmNAeogK
#AI #KnowledgeManagement #DocumentationAI #TechDocs #TechWriting
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Customer support is changing fast. An AI-powered knowledge base isn’t just a help center upgrade — it’s a game-changer. - Faster, accurate answers - 24/7 self-service - Less busywork for agents - Smarter onboarding & training Read the full guide: https://t.co/bfYSCiB8o9
#AI #KB
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From answers to insights! 🧠 AnswerGenius now captures user feedback across your docs, websites, and apps — giving you a complete picture of what matters to your users. Check out new release from ClickHelp: https://t.co/893PCkiS3R
#AISuite #AIAssistant #DocumentationAI #TechDocs
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💡 Writing great code isn’t enough. Clear documentation keeps your project maintainable, scalable & collaborative. Check out our guide ✍️: https://t.co/rFt1VQUZ3d
#CodeDocumentation #DevTips #SoftwareEngineering #Documentation #TechWriting #TechnicalWriting #TechDocs #TechComm
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Still reviewing docs in Word and email chains? You’re wasting hours and risking errors. Discover the hidden costs of manual reviews & explore smarter ways to collaborate, track versions, and save time. ✅ Read more 👉 https://t.co/vkSdqgmiUh
#Documentation #TechWriting #review
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Confused by CMS acronyms? 🤯 From WCMS to CCMS to Headless CMS, choosing the right platform can make or break your content strategy. We break down the main CMS types, use cases & tools. Read more 👉 https://t.co/AMWNYQVz1z
#TechnicalWriting #CMS #ContentStrategy #SaaS #TechDocs
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🤔FAQ systems or AI chatbots — which is better for customer support? We break down the pros & cons of each, explore a hybrid model, and highlight how tools like ClickHelp’s AnswerGenius can transform user experience. 👉 https://t.co/ux8q0SLLOu
#CustomerSupport #AIChatbots #CX
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Your Policy & Procedure Manual isn’t just paperwork — it’s the backbone of your organization’s success. ✔️ Boost efficiency ✔️ Ensure compliance ✔️ Empower employees Read more 👉 https://t.co/p9IUxo3Rez
#BusinessTips #SaaS #TechWriting #TechDocs #TechnicalWriting #Documentation
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wtf.. this is mindblowing.. GoogleDeepMind just dropped Genie 3 you can generate interactive 3D world with text, navigate with keys and.. interact in real time.. AI is crazy 10 examples: 1. navigate to a car and open the door.. omg
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Public, Private, or Hybrid Cloud? SaaS, PaaS, IaaS, or XaaS? Not sure which model fits your business best? Our latest guide breaks it all down. ☁️Read now: https://t.co/8mOQCn7bTj
#CloudComputing #SaaS #TechWriting #TechDocs #TechnicalWriting #Documentation #ContentCreation
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Choosing the right documentation tool can make or break your product's onboarding, support, and dev workflows. We’ve ranked the 20 best tools for 2025, including AI-assisted and code-generated options. Start building better docs 👉 https://t.co/E3fYB5IflU
#TechDocs #DevTools #SaaS
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🚀 New in ClickHelp: Rebuilt File Manager Faster navigation. Smarter search. Cleaner interface. Spend less time managing files — and more time writing. It’s live now → read more: https://t.co/XIS16QuxB3
#ClickHelp #TechWriting #ProductUpdate #TechnicalWriting #filemanager
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✍️ Want to make your writing clearer, more engaging, and audience-ready? Readability scores are your secret weapon. Learn how to test, optimize, and simplify your content—step by step. 👉 https://t.co/jmoBihmgZ5
#WritingTips #Readability #Content #AIWriting #TechWriting
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