Explore tweets tagged as #supportanalytics
@SearchUnify
SearchUnify
5 years
If you deliver what your users are looking for, you've already won the experience battle. With SearchUnify's insights engine & suite of AI-fueled apps, you can easily achieve this feat. This short clip explains #DeepAnalytics #AI #SearchAnalytics #CaseDeflection #SupportAnalytics
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@eClerx
eClerx Services Ltd.
7 years
OnDemand Presentation: The Changing Landscape of Support Analytics. https://t.co/9x2sFqBQQ8 #amavirtual #supportanalytics #analytics
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@Dataside_
Dataside
3 years
A Dataside tem um time de #SupportAnalytics focado em apoiar todos os #ambientesdedados e ficar de olho 24x7x365 nele e garantir que tudo funcione corretamente e, em caso de algum problema, o time responsável por reparar seja sinalizado o quanto antes. 🚀
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@BARYNews
BARY News
16 days
Freshdesk's analytics provide deep insights into support team performance, helping leaders make informed, data-driven decisions. #SupportAnalytics #DataInsights #TeamPerformance #CXOptimization
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@hoicko_official
HOICKO
5 months
Managers using ticket analytics are 50% more likely to fix bottlenecks faster. With Hoicko, turn insights into action with smart reports and real-time data. ✅ Track smarter. Decide faster. 🔗 https://t.co/fa1FJEWON8 #Hoicko #TicketTracking #SupportAnalytics #ProjectManagement
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@Zoho
Zoho
7 years
Integrated Sales and Support Analytics to help your teams work in harmony and win big. Read more: https://t.co/FhUMn87ESv #ZohoReports #Analytics #CRM #Helpdesk
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@MultiStoreTheme
MultiPurpose Themes
2 months
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@Exponentia_Data
Exponentia DataLabs
9 years
4 unconventional ways to improve the customer support agent productivity https://t.co/th0JcxJ7ak #analytics #supportanalytics
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@Telkart_LLC
Telkart LLC
6 months
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@blendoapp
Blendo
6 years
The hints & tips that can help you to analyze your #clickstreamdata and understand how customers act with your website. https://t.co/WFkVqVWYCD #customerbehavior #supportanalytics
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@connexcel_co
connexcel
10 months
Time-tracking tools in help desk software measure the time spent resolving each ticket. #PerformanceMetrics #SupportAnalytics #TimeManagement
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@connexcel_co
connexcel
10 months
Help desk analytics track ticket resolution times to identify bottlenecks and improve efficiency. #SupportAnalytics #PerformanceMetrics #CustomerExperience
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@CoxitoCEO
Stein J. Gran
12 years
6 Things About Support Your Boss Wants To Know: http://t.co/V6YISd5f7w #coxitoblog #supportanalytics
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@2witterfieds
2witterfieds
14 years
New:: Support/Analytics Position (West Chester, PA) http://t.co/VYjB6GVi
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@PixiNews
Pixi News
1 year
https://t.co/LH6UprmhgE Analytics for smarter decisions. Payfirma leverages Supportbench to gain insights into resolution times and workforce management. Take your support to the next level! #SupportAnalytics #DataDriven #BusinessInnovation #CustomerExperience
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@PixiNews
Pixi News
1 year
https://t.co/LH6UprmhgE Better insights, better support. Payfirma uses Supportbench to track touchpoints and resolution times, optimizing for efficiency. Start your journey to smarter support! #SupportAnalytics #DataDrivenSuccess #TeamEfficiency #CustomerCare
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@nbrgraphs
Naomi B Robbins
17 years
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@KarissaVB
Karissa Marie
6 months
One of my fave custom events? first_session 📷 It helps track how new users interact with your help center content vs. returning users. Perfect for mapping content maturity & the typical onboarding customer journey. #HelpCenter #SupportAnalytics #DigitalAnalytics #DataDriven
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