Explore tweets tagged as #CSHelp
@boohoo_cshelp I placed an order for NDD last Tuesday. It has not arrived.
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@boohoo_cshelp I have been trying to get a response regarding an issue with a refund for over a week and nobody is replying either via text or Facebook messages! This is unacceptable
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@boohoo_cshelp only one part (the hoodie) of my tracksuit order arrived. The trousers from the set are missing. Not getting any response about this, can you help?
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@boohoo_cshelp absolutely awful customer service, been ignored for a number of days on multiple platforms!
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So you’re just deleting replies and then just ignoring the DM seems you need to publicly shamed before you take action refund me my @boohoo_cshelp
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@boohoo_cshelp I odered a dress for next delivery on 8th it’s now the 13th where my dress.
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@boohoo_cshelp I have been trying to get in contact with customer services since last Wednesday and have had no reply from anyone. Please can you help.
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@boohoo_cshelp is there an issue with the app? I have premier, but the app keeps adding delivery £4.99 onto the bill
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@boohoo_cshelp I sent a message on Monday and no one is responding. How is this okay?
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@boohoo_cshelp what’s going on with your returns been trying to return an item for 2 days and I’m unable to and your customer service messaging service doesn’t reply
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@boohoo_cshelp ordered jeans that were a wide leg. The ones you have sent look like men’s straight leg jeans. The description is confusing as on the site this is what you see. The description doesn’t match the jeans, people buy by pictures. Can someone get back to me ASAP please.
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@boohoo_cshelp how come I pay for a premium service but now no longer ever get a parcel next day delivery! Always waiting 4-5 days! Unacceptable really!!!
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@boohoo_cshelp the help team that is no help!!! Sent umpteen messages via every channel and not one response. You have over £100 of my money!!!
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@boohoo_cshelp Hi, I placed an order on November 28th but still waiting for an email to say it’s been dispatched? Please can you check on its progress please
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@boohoo_cshelp hello need help with a Debenhams order please. Thank you .
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