A new study published by researchers at @RiceUniversity and @UTSA found public schools can reverse student attrition and revitalize themselves by embracing a customer-focused approach, underscoring K12 Insight's customer service research.

Amid growing customer service expectations, how parents feel about your school district is critical. Our latest National Report on #CustomerService in Schools explores the disconnect in communication between parents and administrators. https://t.co/aCHmn0gG7B

"Losing 100 to 150 students could quickly cause a budget shortage of over $1 million dollars." Learn more about the importance of K-12 customer service from Michael A. Grego in @K12DiveNews. https://t.co/ZlMXzqWmnQ

One-third of parents don’t know where to go when they have questions, comments, or concerns. Discover how this staggering number could impact your school district’s reputation in our latest National Report on Customer Service in Schools. https://t.co/QpA8zd9SVA

We’re excited to spotlight @weldRe3J for Let’s Talk Good News. Their annual Project Kudos campaign helps recognize employees for great work! Want to feature your district in Let’s Talk Good News? Fill out this form: https://t.co/OZt24eBphk

For Let’s Talk Good News, we’re spotlighting @dallasschools! Their “Brag on a Bus Driver” initiative uses Let’s Talk to recognize bus drivers who provide outstanding service. Want to feature your district in Let’s Talk Good News? Fill out this form: https://t.co/OZt24eBphk

Enrollment declines. Failed bond proposals. Reputational issues. Internal complaints about “unreasonable” parents. A lack of trust in school administrators. These pains can be symptoms of a bigger underlying issue: poor customer service in your schools. https://t.co/8L4E6Do4gl

When a school at @AlamoSchools sustained roof damage during a storm, the district turned to Let's Talk to keep families, students and staff informed and make it easy to reach out with questions. Learn how Let's Talk helped with crisis communications.

SIS integration is a game-changer for providing personalized customer service using Let’s Talk. Learn how using ClassLink or SFTP integration empowers school staff to provide superior service from the moment a parent reaches out. https://t.co/eN6LxI6UKJ

Want to easily identify issues and spot trending topics in your district? FADSS Platinum Partner @K12Insight recently released a powerful and insightful word cloud with feelings. Learn how to get visibility into divisive topics and community needs. https://t.co/6S7hB6hTne

We’re taking data visualization to a new level. Get visual representations of data from your community’s messages in Let’s Talk — including which districtwide issues carry the highest emotional intensity — with the new Community Voice Word Cloud. https://t.co/TKvhe9wUFd

Krista Coleman, our Chief Customer Officer, has worked with hundreds of school districts across the country. She is sharing three ideas to help you deliver experiences that satisfy parents and families in your school district. https://t.co/zkm7N9bcn0

Using the power of data science, our new Community Voice Word Cloud will help you get visibility into the emotional intensity of the most divisive topics in your district. Learn how to cut through the noise and unlock meaningful insights. https://t.co/TKvhe9wUFd

Tap into your community’s emotions and gain powerful insights with the new Community Voice Word Cloud in Let’s Talk. Discover how this word cloud is different from any you’ve seen before. https://t.co/kf2nl0gwAo

Learn how our district partners — including @CyFairISD, @vbschools, @IPSSchools, @dallasschools, @TVUSD, @AustinISD, and @FlaglerSchools — are using Let’s Talk to deliver superior customer service in their communities. https://t.co/4RpOhtda8j

Do you know what families say about your district to others? Are they asking a lot of questions? Register for our webinar to learn how your district can use Net Promoter Score to better understand your families and how they talk about your district. https://t.co/XgOZwe85G7

Discover how Net Promoter Score helps you better understand families in your school district and learn how to use these insights to build collaborative (and happier) school communities. https://t.co/XgOZwe7xQz

If you’re at the @ACSA_info Leadership Summit this weekend, join us to hear from @PasadenaUnified’s Dr. Brian McDonald and learn how to build trust in your community by leveraging the customer experience. #acsasummit

“Let’s Talk has made it really easy for us to provide reports to our board. All we need to do is print a report from the Let’s Talk dashboard.” Learn how @PaloAltoUnified is managing inbound requests and improving board communications with Let's Talk: https://t.co/eZS6y0ZKk9

Positive interactions between families and their district are often what keep parents from pursuing alternative options. Learn how providing superior customer experiences can help your district attract and retain families. https://t.co/z6haEx31Zy