Caitlyn Penter
@caitlyn_penter
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Former TV reporter. @uofsouthalabama grad.
Joined June 2018
When it comes to customer service, you need #AI that you can trust. Go with NICE for the perfect customer service AI wingman. Learn more: https://t.co/ilQmkXfpVQ
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NEW: Two Thirds Of UK Customers May Be Vulnerable But Not Obviously So https://t.co/GiKLCvzGYq HT: @niceltd
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Our CEO @BarakEilam spoke to @barronsonline about posting strong first-quarter financial results, our AI-driven solutions, and the way forward for purpose-built AI for CX. Read the full article here >> https://t.co/R1c73KS6Iz
#CustomerExperience #ArtificialIntelligence
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This time Sharon Gamble and James West are pulling back the curtain on CX innovation with a look inside The Room Where It Happened. Watch as they answer compelling questions on how AI is changing the CX game. Stay tuned for our next releases >> https://t.co/yLnNt4MTvK
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The Room Where it Happened is the place to be & Barry Cooper, President, CX Division is taking centerstage. Watch as he sheds light on AI as a CX powerhouse & how next-level innovation is key. Stay tuned for more releases featuring top CX trailblazers > https://t.co/9VAwOAKfJg
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The latest look into The Room Where it Happened is here & this time Kristina Heidesch, Director of Product Management at @MarriottIntl is pulling back the curtain on CX innovation. Watch now & don’t miss our week-by-week releases featuring CX trailblazers > https://t.co/GxMrrDQbru
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What’s the secret sauce for exceptional CX? Dan Miller from @opusresearch breaks it down for us in The Room Where it Happened. Watch now and stay tuned for more week-by-week releases featuring top CX innovators >> https://t.co/rF8HNf6Ayb
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Get ready to wow your customers with a look inside The Room Where It Happened. Industry expert @tlaird_expivia kicks off the series as we pull back the curtain on CX innovation. Watch now & stay tuned for week-by-week releases featuring CX trailblazers> https://t.co/7SYg76NFfX
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Here’s your first look into The Room Where It Happened. We’re pulling back the curtain on the CX industry’s top innovators, giving a sneak peek into what it takes to deliver cutting edge digital & AI technology for the ultimate customer experience. Meet us there January 9th.
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So proud 🥹
Something really cool happened this past weekend Fresh off a trip to FL for Braves Spring Training, @BallySportsSO won an Emmy for our series dedicated to HBCU’s and empowered athletes It’s my first-ever Emmy and I couldn’t have asked for a better group to take one home with!!
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News 13 Alert: Prescribed burns planned for Pisgah & Nantahala Forests TODAY. https://t.co/GYxqRrajW3
wlos.com
There are two prescribed burns planned for Western North Carolina on Monday, March 21. According to theU. S. Forest Service - National Forests in North Carolina, a prescribed burn for about894 acres...
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This is so cool. An Asheville celeb @MariaSantoraTV !
SNEAKING SECRET WORDS INTO NEWSCASTS: A sports anchor in North Carolina sneaks words like “catawampus” and “pumpernickel” into her reports. @willganss has the details.
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Locked Out: Small businesses owner shares experience with Facebook to warn others @WLOS_13
wlos.com
A small business owner in Asheville said she's sharing her recent experience with Facebook to warn other small businesses. "Facebook would have never told me anything had the SBI agents not followed...
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2 years ago today bars and restaurants shut down dine in services at 5 PM. I’ll never forget the employees of Aux Bar sharing their last cigarette and drink together at 4:45. The streets of downtown AVL became freakishly quiet @WLOS_13
wlos.com
Hundreds of restaurants and bars are being affected by Gov. Roy Cooper’s order to close all dine-in services in North Carolina. WLOS. In downtown Asheville, many workers were out on Tuesday afternoon...
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Homelessness, affordable housing top topics as 12 groups ask a city of Asheville committee for CDBG money to fund their projects @WLOS_13
wlos.com
An Asheville organization said it has seen a 30% increase in the number of homeless 18- and 19 year-olds that meet the criteria for category one homeless. Caption: Homelessness, affordable housing...
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#HappeningNow @CityofAsheville housing and community development committee meeting at 10 AM. Agenda below. Organizations are presenting to committee for CDBG HUD funding @WLOS_13
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WET WEDNESDAY WEATHER: Our next rain maker is on the way tonight with a few showers late this evening. Rain continues off and on through the day Wednesday. It shouldn't cause any issues with mainly light to moderate rain, but it will be enough to keep the rain gear close by.
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"We certainly have seen a shift in patients showing up with larger cancers and I think more patients showing up with cancers that they happen to feel themselves"@WLOS_13
https://t.co/45kIzSmmda
wlos.com
ASHEVILLE, N. C. (WLOS) — This March marks two years since the pandemic began and shutdowns were put in place. Doctors in the mountains of North Carolina said the pandemic has caused many to put off...
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