Walmart Help
@walmarthelp
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We are here to help! Tweet us 24/7 when you need assistance or have a question. Follow us on @walmart for everything else Walmart.
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@Muuchelle9
We like that idea. Call us up at 855-925-7346 to pass along all your BTS song requests to our very own Walmart DJs. 🎶🎵
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@DVSWhatItTweets
Oh, no! Can you please send us your order number and contact information, so we can take a look? Thank you!
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@Two_Cams25
Devin, we're working hard to restock the items you're looking for as quickly as possible. We really appreciate your patience.
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@Gusbuckets
🤦♂️ ...uhh, It says “Cold” and no other promises, apparently 😆 Can you please let us know which store location you saw this so we can ensure it gets fixed?
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@moxcutter
Hi. We'd recommend talking to the local store manager about items you’d like to see in the store. They might have more information or be able to put in an order request.
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@BigBossMan216
Great question! There will be a Battle Bus display that will consist of Fortnite brand items, and the code will be on a handout set at the display.
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@nightflyy
We offer Walmart Pay, which can be used via your smartphone at any standard or self-checkout lane with any major credit, debit, pre-paid, or Walmart gift card! Walmart Pay definitely makes shopping faster, easier, and more convenient.
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@NottMarcuss
We hear you. Have you heard about Walmart Pay? Walmart Pay makes shopping faster, easier, and more convenient. It also keeps your financial information safe and secure. A definite win-win situation. For more information, please visit:
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@metal_head1010
We're glad that you approve! Luckily, you can send requests for more BTS songs by sending them to or calling 855-925-7346.
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@linuswilson
Hey, Linus. Though it is only available as an online purchase, you will have the option to have it shipped to the store for Pickup.
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@NUTzO12
We are happy to clarify. This wave of consoles being sold tomorrow as part of our Black Friday Deals for Days online event will be delivery only. In store pickup, is still a service we provide, but these items are only bring sold for delivery.
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@hyehyuu
We have a DJ that you can actually call and request this song to be played! The number is 1-855-925-7346! Thanks for the recommendation!
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@mercipourvenom
Hi, Asher. We take issues like this very seriously. Please send us a DM with more details. Thanks.
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@queennaija
Thanks Queen. We take complaints like this very seriously, and we will notify the store management team about this situation and get this sorted out.
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@RxaIistically
Hi, this item is currently sold out at this time. Please come back and check when it is available. 👍
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@ed_organizer
Jon, we hear your frustration. Please, DM us, and we will look into this further.
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@ToonNoah
The water bottle was only with an online order. Did you order online or buy it in the store?
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@queennaija
That doesn’t look good! Thanks for bringing this to our attention. Please send us the store location, so we can get this taken care of.
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@_ColeBennett_
@_ColeBennett_
please follow and direct message us so we can assist you further. -Donna
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@sceerid
We understand your frustration. We would like to look into this further. Could you send us a DM with more details?
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@orfeomjj
We know it can be heartbreaking when an item isn't in-stock, however, keep checking back and there should be more soon!
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@Snowy_fox14
There sure is! You can find them in the electronics department or check the link below to find them online.
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@sconway85
Good question. There will not be a Pickup option. They will be available for home delivery only.
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@BryanTrayer
Hi, Bryan. Due to the popularity of the item, it quickly sold out before the inventory online recalibrated. You can still purchase the PS5 online on November 12 at 12PM, 3PM, 6PM, and 9PM (ET).
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@hobieclipse
Hey, Emily! Give our Walmart DJs a call at 855-925-7346 to request all your favorite BTS songs! 😃
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@2Smoovv
Thank you for reaching out. Yes, the Playstation 5 orders on 11/12 are
limited to one per customer. Please feel free to DM us with any more
questions!
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@willowm222
This isn't something we like to hear, Willow. You should check out our Cyber Monday event it starts November 30 at 12 AM ET / 9 PM PT, and runs while supplies last.
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@Gerritas58
Yes, that's right! You will have 4 chances to order the new PS5 at 12PM ET, 3PM ET, 6PM ET and 9PM ET on November 12!
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@GlamLifeGuru
Thanks so much for bringing this to our attention, Tati. Please DM us so that we can look into this further. -Toni
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@uaretKAI
You can purchase the album on our website. At the moment we are currently out of stock, but you can click the "Get In-Stock Alert" button to be notified when we have it back in-stock:
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@MoSimm
Hello, Mona. Would you mind sending us a DM, please? We take our customers' concerns/complaints seriously.
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@pokemontcg12
We would like to look into this further. Can you please DM us with more information, so we can look into this for you?
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@Paige_O82
Hey, Paige. We understand your frustration and would like to know more. Could you please DM us with more details?
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@FreddyMavis
We value all visitors, have no tolerance for the customer's actions & are proud that our asst mgr responded appropriately.-Peg
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@BEAN824EVER
We understand your frustration. We don't have any new information at the moment. We appreciate your patience and will email you with tracking information once we have it.
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@stephen_macvean
We would like to look into this further, Stephen. If you'd please send us a DM with more information.
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@sconway85
The wave of the Xbox Series X and PS5 consoles on Nov. 25 at 9PM ET will only be available online and for delivery.
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@meganleonard824
Those little green drops of heaven are very popular and flying off the shelves. Keep checking your local stores. -Nici
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@JimmyPh09047481
Hi, Jimi. Our new Health Ambassadors will be near each entrance to remind those without a mask of our new requirements. If a customer arrives without a face mask, the Ambassador will work with them to find a solution.
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@naeknowscience
We also offer Walmart Pay, Nae. This allows your shopping to be faster, easier, and more convenient. You may find more information about our service here.
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@Casey
Hi, Casey. Thanks for shopping with us. The recent volume of activity on our site is impacting some purchases, which might be the case here. We want to help clear up the confusion, so if you can please DM us your order #, we'll look into this. We appreciate your patience!
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@VLEXXXGALINDO
We are sorry to hear this, Vlex. Can you DM us with your order information so we can look into this further?
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@AngelJonesPhD
We'd absolutely like to ensure this gets looked into, Angel. Could you please send us a DM?
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@JustDoriian
You can purchase the PS5 online on November 12, JustDoriian! We will be rolling out the PS5 in at different times: 12PM ET, 3PM ET, 6PM ET and 9PM ET. Please know we will send an update by email once we have more information.
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@kiIojake
We were saddened when we learned of this, Kilo. We've had the sign removed and are very sorry. -Nici
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@GalileoSunshine
So our customers know where to go when they want Love Live! Sunshine! merch, Joey. 😊
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@astericias
We appreciate you pointing this out, Aster. We've removed this product from our site.
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@BudLightSadness
To find products in store, you can use the Walmart App and use the search bar to find your desired item, then look for the aisle location. If you have any other troubles feel free to reach out us. 😀 👍
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@maria_grro
Thanks for reaching out! Please feel free to share your request with us at so we can look into this for you! -Leia
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@rony_torrez
Thank you for asking, Rony. This wave of consoles is only online and for delivery.
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@mainerbee
Yes, masks are now a must for all customers in all our locations. About 65 percent of our locations are in areas with a local mandate for masks, and we appreciate the cooperation of customers in areas masks aren’t required, to keep everyone safe.
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@laurenific
We're sorry for the error and will update the shipping methods overnight. Please check again tomorrow. -Kinga
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@AlejandroluvsE
Although our stores do not take Apple Pay, Erick, we do have Walmart Pay! It is a quick and efficient way to pay for your items at the register.
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@AshleyRTrawick
We want all customers to have a successful shopping experience and take all feedback seriously. Let us know if there is anything we can assist you with, we are here to help!
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@daltonVader91
We take issues like this very serious, Dalton. We want to look into this as quickly as possible, but we need a few more details. When you've got time to chat, please, DM us.
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@simenona
Thanks for your support, Simenona! We've been setting supplies out at Walmart stores for those affected by natural disasters. -Zoe
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@DrShayPhD
Hi, we appreciate you bringing this to our attention. Would you mind sending us a DM with additional details, including the store location and your contact information, so we can look into this further?
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@notschmeee
Tim, please allow us take a closer look into this for you. Do you mind sending us a DM, so we can gather more information?
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@kaceytron
Shucks! It is only until supplies last, no vouchers. We still have lots of great deals. -Kinga
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@XxiI_ARES_IixX
Allan, we never want to hear that you are feel discriminated against in our stores. We would highly suggest you speak with your HR representative or contact the Open Door line.
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Product Recall Update: Better Homes and Gardens Essential Oil Infused Aromatherapy Room Spray with Gemstones. ()
#ProductRecall
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@TParkerrrr
The safety of our customers is always our top priority, Toniann. Would you mind sharing your experience via DM? Please include your contact details, including your phone number and the store location, so we can look into this. Thank you.
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