Scottish and Southern Electricity Networks
@ssencommunity
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We deliver electricity to over 3.9m homes & businesses in the north of Scotland & central southern England. Need to speak to us? We are available on WhatsApp.
United Kingdom
Joined December 2011
We’re sorry for the #POWERCUT affecting #TADLEY and the surrounding areas. Engineers are en-route and expect to have the power back on by 02:30 pm. Keep track online: https://t.co/Ka3W3Zpj2E Job number: SH1305 Postcode: RG26, RG7, RG8
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We’re sorry for the #POWERCUT affecting #WESTERNISLES and the surrounding areas. Engineers are en-route and expect to have the power back on by 12:00. Keep track online: https://t.co/Ka3W3ZoLd6 Job number: SH1200 Postcode: HS7, HS8
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Planned outages help us maintain a safe, reliable network. If you’re impacted, you’ll be notified in advance so you can plan ahead with confidence. Find out more here: https://t.co/9wWWDJDnfL
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See something on our network that concerns you? Stay safely away and call 105, or message us via DM on Twitter. Our team will work to get an engineer on site promptly.
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Power cut? Remember 105. This free number connects you straight to your local network operator for expert help and advice anytime you need it.
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Did you know, you can use Power Track to: - Check for a power cut in your area - Report a power cut - Report damage to our network - Find a local EV charging point - Sign up for updates via text Find it online here:
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Have you spotted something on our network that doesn't look quite right? Stay a safe distance away and call us on 105 or pop us a DM. We will aim to get an engineer out as quickly as possible.
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Are you thinking of installing solar panels? We have all the relevant information and documentation you need on our website. Find out more and apply here:
ssen.co.uk
If you would like to connect generation or storage, at a domestic or commercial property, we’re here to help. The most common sources of generation are Solar Panels (PV), Wind Turbines, Battery...
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It's always handy to be prepared in the event of a #PowerCut! We advise: -Keep your phone charged or use a portable charger -Keep torches and spare batteries somewhere you can reach them easily - Write down our 105 number More tips on our website:
ssen.co.uk
Keeping the lights on safely is our number one priority, and we invest millions every year to upgrade and strengthen our network, however, even with this investment and maintenance, there are times...
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If your power goes off, always try and reset your trip switches first, as this can bring power back on. If you are still without power after resetting your trips, phone us on 105 or pop us a DM and we will be here to help.
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Have you recently moved in to a new property and you're unsure who your supplier is? We have a handy tool on our website that can tell you this information. Find out here:
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It's important to be safe around our equipment, especially overhead power cables. If you notice damage to our cables or equipment, stay well away and contact us immediately. You can call 105, report this on Power Track: https://t.co/jvWdm9cKK7 or pop us a DM so we can help.
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Sometimes we pre-plan outages so that repairs or maintenance work can be carried out safely on our network. We will notify you in advance if we expect you to be affected, so that you can plan and have peace of mind. For more information visit:
ssen.co.uk
We try to plan our work as best as we can to reduce the impact to our customers lives. We will notify you before the planned power cut is going to happen and we have tips to help you prepare in the...
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Our social media channels are open 24/7, to make reporting a power cut or damage to the network even easier. You can still call us on 105 if this more convenient. Pop us a DM any time - we're here to help!
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🚤⚡ Why are we using a hovercraft to upgrade power lines in Southampton? Watch this video to find out more….
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Looking to install an EV charger? We have all the important information you need to make this happen on our website. Find out more and apply online:
ssen.co.uk
With electric vehicles becoming more and more popular we know our customers may be looking for a connection for their EV charger. Have you just purchased or are thinking about purchasing an electric...
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Have you heard of our Priority Services Register? We know that a #PowerCut can be an inconvenience, but for others it can be worrying or difficult. If you or someone you know would benefit from extra support then we are here for you. Sign up here:
ssen.co.uk
This is a free service for customers who’d benefit from extra support before, during and after a power cut.
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We’re sorry for the #POWERCUT affecting Woosehill, Wokingham and the surrounding areas. Engineers are en-route and expect to have the power back on by 12pm. Keep track online: https://t.co/Ka3W3ZoLd6 Job number: SG2127 Postcode: RG40, RG41 & RG6.
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Looking to start a project that involves digging? We would always recommend an underground cable assessment to avoid hitting any of our cables. Apply online here:
ssen.co.uk
An underground cable assessment can help to make sure no cables are within the area of works.
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Our customers are at the heart of everything we do. That's why we want to hear about the good experiences or stories you have about our service. This can be with our staff on the road or over the phone! Raise a compliment form on our website here:
ssen.co.uk
We are committed to offering our customers the very best in customer service and we are keen to hear your good news stories or great experiences about our teams be it on the road, on the phone or in...
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