Netnotice Update: Engineering teams are currently working to resolve connectivity issues affecting customers in the Midrand area. We appreciate your patience and will provide further updates.

Netnotice Update : We’re working closely with MFN to restore connectivity for affected customers in the Midrand area.There’s currently no ETA, and we’ll provide more updates soon.

Dear RSAWEB Customer, We are observing an outage affecting MFN services in Midrand area. Engineers are currently investigating. Further updates to follow

RSAWEB Network Notice update. Vumatel is continuing to monitor the network for any further disruptions. Services should remain stable

RSAWEB Network Notice Update Vumatel are observing services being restored in the Gauteng area Engineers continue to monitor for stability Further updates to follow.

Network Notice: Dear RSAWEB Customer, we are experiencing an outage affecting customers in the Gauteng Region. Vumatel engineers are currently investigating. Kindly await further updates.

Network Notice Update: We are observing all connectivity services have been restored. Engineers are continuing to monitor for stability. If you are still experiencing issues, please reach out to our Support Team via 087 470 0000 or by logging a ticket via our Support Portal.

Network Notice: Dear RSAWEB Customer, We're observing certain services are restoring currently Engineers are continuing to monitor until all services have restored and are stable. Kindly await further updates.

Network Notice Update: Service Disruption | RSAWEB FTTx & Etnerprise Connectivity | 10 September 2025* We’re observing an issue affecting FTTx and Enterprise connectivity services. Engineers have identified the issue and are attending to the fault. Kindly await further updates

Network Notice: Service Disruption | RSAWEB FTTx, Enterprise Connectivity | 10 September 2025 We’re observing an issue affecting FTTx and Enterprise connectivity services. Engineers are currently investigating. Kindly await further updates.

Dear Rsaweb Customers Services in the Eden District - including Plett, George, Kleinbrak, Knysna areas have been restored and are testing stable. We do not expect any further disruptions.

Dear Rsaweb Customers Services in the Eden District have been restored and are testing stable. We do not expect any further disruptions.

Network Notice Update: We are observing that services for Eden District - Plett, George, Kleinbrak, Knysna, and Sedgefield have been restored. Engineers are monitoring for stability.

Network Notice Update : Hi RSAWEB Customer, Octotel has identified a fibre break between Mossel Bay & George. The fault’s been located and repairs are underway.

Network Notice: Dear RSAWEB Customer, We are observing an issue affecting Octotel services in Plett, Knysna, George, Kleinbrak, and Sedgefield. Octotel Engineers are currently investigating. Kindly await further updates.

UPDATE :Openserve has resolved the earlier dual line failure affecting various Web Connect customers. Services have been restored, and connectivity should be back to normal. We thank you for your patience.

Dear RSAWEB Customers, Openserve has confirmed a dual line failure affecting various Web Connect customers. Their technical team is investigating the root cause, and engineers are attending to the issue. Further updates will follow.

UPDATE: Monitoring Services have been restored and are currently stable. Our engineers continue to monitor closely to ensure ongoing performance.Kindly await further updates. Thanks for your patience

UPDATE: Services have been restored but remain at risk in Gauteng, North West, and KwaZulu Natal. Our engineers are monitoring the situation, but packet loss and high latency may persist. For updates, please check the RSAWEB Net Notice page.

Dear RSAWEB Customer,We’re currently experiencing service interruptions affecting our Johannesburg and Durban regions. Our engineers are actively investigating the issue. We appreciate your patience and will share further updates as soon as possible.Regards