Natalie Calvert
@NatalieCalvert
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CX+EX Executive Coach who Loves Helping Ambitious Customer Leaders to Transform Customer Experience and Employee Engagement | Family❤️
London
Joined June 2009
Imagine what £289 million savings you could improve Customer service Employee benefits Skills Or start to build loyalty and eradicate customer frustration and complaints. PS: and even Tax @RachelReevesMP
Bad customer service isn’t just about hanging on the phone for long periods, it also costs money. A lot of money! Our research reveals that poor customer service cost energy and broadband customers £298 million a year. https://t.co/PJfv8UiQbj
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Fabulous eve at the #BBEA24 Huge congratulations to all the finalists and winners and the very special @SarahAustinEnts for running the UK no1 Business Awards. Thank you for the lovely gift too 🥰 @trinnylondon
@itsanitarani
@bbexawards
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And drum roll….the winner is @westspringit 👏👏👏👏👏 #BBEA24
🚀What a privilege!!🔥 I am excited to be presenting The Customer Loyalty Award at The Lloyds British Business Excellence Awards. The Grosvenor Park Lane, London will be packed to the roof with business leaders from every type of British Business. And the winners are… #BBEA
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🚀What a privilege!!🔥 I am excited to be presenting The Customer Loyalty Award at The Lloyds British Business Excellence Awards. The Grosvenor Park Lane, London will be packed to the roof with business leaders from every type of British Business. And the winners are… #BBEA
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Love the rawness, power and sheer fun from Adele
Today, @Adele accepted the @THR Sherry Lansing Leadership Award. If you want to cry, laugh, feel empowered and inspired, please watch Adele’s speech ♥️ #WomenInEntertainment
https://t.co/cE0jweQ0Jg
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Great evening at the amazing #BBEA! As an Advisory Board Member I am very proud of the team that work hard to deliver the best awards in the UK. Above all the finalists and winners are remarkable businesses. Congratulations to all 🏆 @bbexawards
@LloydsBankBiz
@SarahAustinEnts
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🏆And the winner is … Tomorrow night the 💫Lloyds Bank British Business Excellence Awards celebrate the very best of British Business. Good luck to all the finalists, you’re all winners🏆 #BBEA23
@SarahAustinEnts
#BusinessGrowth
#BusinessAwards
#UK
https://t.co/iMbMCFol6O
britishbusinessexcellenceawards.co.uk
The UK's most prestigious business awards | The Lloyds Bank British Business Excellence Awards
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I can so relate to this. Happy Friday everyone. Be safe, be well x
The American kestrel's head stabilization technology allows it to stay focused on prey while on the move 🤔
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This is Ariel Zohar. Today he stood alone, the only one left, and buried his entire family that was executed by terrorists in Kibbutz Nahal Oz. His mother Yasmin, his father Yaniv, and his sisters Tchelet and Keshet. Ariel, not yet 13, went for a jog that morning and was saved
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BREAKING: IOC Executive Board accepts @LA28 proposal to add lacrosse to 2028 Olympics, subject to final vote at upcoming IOC Session in Mumbai @WorldLacrosse | @USA_Lacrosse
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Very proud of my old friend @ivor27 - he has so much for Wimbledon. A legend in his own lifetime 👏👏🚀
This evening our Life Vice President Ivor Heller received his award for Freedom of the Borough of Merton. Well deserved recognition for all of his service to our Club and our local community. Here is his acceptance speech, with more reaction to come🏅 #AFCW | @ivor27 🟡🔵
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2023/4: Opportunity to revamp #CustomerService, seizing tech's potential @SundayTimes ❤️Appreciate being included in the article #customerexperience #employeeexperience #leadership #change #askmehow #AI
https://t.co/u60N6sqYMn
@TomHCalver
@thetimes
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❤️2023/4: Opportunity to revamp #CustomerService, seizing tech's potential @SundayTimes
#customerexperience #employeeexperience #leadership #change #askmehow #AI
https://t.co/ymvkiqpwPe
@TomHCalver @thetimes
thetimes.com
In July, my flight home from Vienna with a low-cost Hungarian airline (I’ll leave you to guess which one) was cancelled just before take-off. After an hour on t
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Yes 👍 great article. Hybrid working is mixing #WFH and #WFO Flexible working is quite different, it’s about hours of work not so much where you work. Many confuse the two except the lawyers😳 ieYou can hybrid work in a flexible working arrangement. #cx #HR #EmployeeEngagement
67% of employees expect to work remotely at least once a week while only 38% reported doing so before the pandemic. The desire for flexibility is here to stay. Discover why flexible work boosts employee performance: https://t.co/EebR2yTbpC
#GartnerHR
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So tragic the events at The Study school today. Such a lovely, caring community. An area I know so well as our offices were for many years across the road. My heart goes out to all the children, parents and teachers. 💔 #School
On behalf of everyone at Wimbledon, we wish to convey our heartfelt condolences to all those affected by the tragic events at Wimbledon Study Preparatory School. Our thoughts are with them, their families, the school and the wider community at this deeply distressing time.
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A legend in her own lifetime. And one of my favourites of all time. I think I have seen her in concert more than any other. Simply fabulous and simply, the best. 😥 #TinaTurner
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