NZ Post
@nzpost
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Welcome to the NZ Post Twitter page! Our friendly social media team is here to help with your inquiries from 7am - 5pm (Mon - Fri, except on public holidays).
New Zealand
Joined April 2009
Please note that our page and messages won't be monitored on Monday 27 January, as it's Auckland Anniversary Day. We'll be back on Tuesday 28 January to assist with any queries. Thank you for your understanding, and if you're in Auckland, we hope you enjoy the long weekend!
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Resolved 7 August, 11:21am: The recent technical issues that impacted our Send It tool has now been resolved.
7 August, 10:15am: Our Send It tool is currently experiencing technical issues. We apologise for any inconvenience, we’re working to resolve this as quickly as possible.
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7 August, 10:15am: Our Send It tool is currently experiencing technical issues. We apologise for any inconvenience, we’re working to resolve this as quickly as possible.
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Update 1.30pm: All outages are now resolved. Thank you for your patience.
2 Feb 12pm: Due to an outage with a 3rd party programme our Contact Centre phonelines, Online Contact & Support and My NZ Post Business site are currently unavailable. We apologise for any inconvenience; we’re collaborating with our provider to resolve this as quickly as possible
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2 Feb 12pm: Due to an outage with a 3rd party programme our Contact Centre phonelines, Online Contact & Support and My NZ Post Business site are currently unavailable. We apologise for any inconvenience; we’re collaborating with our provider to resolve this as quickly as possible
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Disruption update: Deliveries to resume tomorrow where safe to do so, following recent severe weather. Expect delays in Northland, Wellsford/Warkworth, AKL, Waikato, the Coromandel and between Nth and Sth Islands. See updates here: https://t.co/lEigh6khfz
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Disruption: Due to severe weather, please be advised that all deliveries have been temporarily suspended in Auckland on Sat, 28 Jan. There are delays in Northland, Wellsford/Warkworth, AKL, Coromandel and between the Nth and Sth Islands. See updates here: https://t.co/lEigh6khfz
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Meet Mark ‘Snapper’ Grayson and John Fulton – a couple of local couriers who are out on the streets delivering the joy with festive season. 🎅 Read more: https://t.co/XfX5QPCcfI
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With Christmas less than a week away, we’re out delivering over 2.2 million parcels in time for the big day. 🎄✨ Read more: https://t.co/sgzSjPF6gK
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It’s a busy time for our couriers leading up to Christmas Day! Kaikohe-based courier team Shannon and Rod Macneil talk about how their customers are getting into the Christmas spirit. Read more: https://t.co/9l7PXP7gub
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Get the inside scoop on the National Sorting Centre in East Tāmaki. Watch the video and find out more about we deliver Christmas to millions of Kiwis each year! https://t.co/ADp3bJZhk7
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We’re delivering the goods this festive season! Our courier, Sandra from Rolleston is offering a few tips to ensure you get your packages hassle-free. Read more:
stuff.co.nz
Wearing just your birthday suit when opening the door to a courier isn't on, unless you're staying at a nudist camp.
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Bigger, better, faster - our new Wellington super depot is now live! We know how important your courier parcels are, so we’re ramping up our delivery network. 📦⚡ Find out more: https://t.co/BrTjkcuKl3
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A huge thanks to Rishi for braving the cold weather in Dunedin yesterday - stay warm out there ❄☃ https://t.co/FslkAOHCnF
stuff.co.nz
'I better run inside before I turn into a snowman,' yells NZ Post delivery driver Rishi Kumar.
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Hi Jane, I know that this should have changed, but you might want to try as UK? Thanks, ^Hilda
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We are continuing to work hard to deliver your parcels, but our increased safety measures are causing delays. Please check our website for the most up to date information and only contact us if your parcel has been delayed longer than 5 working days. https://t.co/WNLDlfuMaO
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We’ve become aware of email phishing campaigns circulating that may appear to come from NZ Post. If you receive an email that does not look right, please delete the email immediately. See our website for the latest security alert updates: https://t.co/Akoz3VZ2Ef
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We will continue to deliver for NZ during Alert Level 4, but have made changes such as contactless delivery to help keep our people and our communities safe. For more information visit: https://t.co/WNLDlfuMaO . Thank you for your support
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“We’ve been on a journey to transform our business, so we can better support the changing needs of Kiwis. Today I’m proud to unveil our new look which reflects that transformation. Our new logo represents the new NZ Post” – David Walsh, NZ Post CEO.
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The technical issues we were experiencing with our phone lines has now been resolved, however we are expecting high call volumes. We encourage you to track your parcels online https://t.co/5UFN98rAkD or visit our help pages for online support
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