To support our customers who may have been financially impacted during this time, until 8 July 2020, we won’t be charging any late payment fees if credit card payments aren’t made on time. You don't need to get in touch, we'll do this automatically #allinthistogether Tweet added by @mandsbank @MandSBank

@mandsbank

4 years

To support our customers who may have been financially impacted during this time, until 8 July 2020, we won’t be charging any late payment fees if credit card payments aren’t made on time. You don't need to get in touch, we'll do this automatically #allinthistogether

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BJ

@boydmjohnston

4 years

@MandSBank How about you fix the new sign-in process to your web site. Spent 20 minutes last night and failed to get on. None of the codes generated worked.

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@mandsbank

@MandSBank

4 years

@boydmjohnston Good morning, BJ. I'm sorry to hear this, can I please check are you using the banking app to generate a code? Stay safe, Cat :)

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Stephen Mosses

@stemosses

4 years

@MandSBank No option for payment holidays as recommended by the FCA?

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@mandsbank

@MandSBank

4 years

@stemosses Hi Stephen. We are offering payment holidays. Please copy and paste the following link into your browser for more info - . Thanks, Amy.

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Duncan Disorderly

@duncandisorder9

4 years

@MandSBank @AmexUK maybe you could follow this lead and reverse my late payment charge from last month

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American Express UK

@AmexUK

4 years

@duncandisorder9 @MandSBank Thanks for getting in touch. The quickest way to reach us currently, is through our 24/7 online chat function when you log in to your account, or via the Amex app. We can then review your situation with you. Thanks.

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