Luno Support
@LunoHelp
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We’re here to help. For quick answers, visit our Help Centre: https://t.co/u8sCm69UHS. Need support? Send us a message.
Joined August 2018
Stay up to date with live #Luno updates regarding all technical incidents, by following this link: https://t.co/zf8SkGJ8HR ⚒️
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Protecting your Luno account from cyber threats starts with simple, proactive steps. Here are 3 essential steps: • Switch to passkeys to reduce phishing risks • Regularly review and remove unused trusted devices • Never share your 2FA code with anyone If you’re unsure about
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A quick reminder that Luno will never ask you to remove a trusted device, passkey, or disable two-factor authentication (2FA). Scammers can impersonate Luno and attempt to pressure you to remove security features, disable 2FA, and enable crypto sends. If you’re unsure,
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[Status] Resolved: Withdrawals are processed as usual
status.luno.com
Withdrawals are processed as usual
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Nigeria 🇳🇬 Join Luno’s official, verified Telegram channel for real-time product updates, market insights, and key announcements you can trust. Follow here 👉 https://t.co/vhS4hU2VKQ
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Scammers use fake Luno apps and ads to steal personal information. A single click on a malicious link can compromise your device and put your funds at risk. Only download the Luno app from the App Store or Google Play, and trust verified Luno accounts only.
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[Status] Completed: The scheduled maintenance has been completed.
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[Status] In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary.
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[Status] Scheduled (Jan 19, 2026, 10:00 UTC): Please be advised that our banking partner will be conducting planned maintenance on the FPX instant deposit system. You may not be able to make FPX instant deposits during this maintenanc…
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[Status] Resolved: Withdrawals are now being processed as scheduled. Thank you.
status.luno.com
Withdrawals are now being processed as scheduled. Thank you.
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[Status] Identified: The 1st of January is a public holiday in South Africa, banks do not process payments on holidays. This means that any withdrawals from Luno that we send to the banks won’t be processed until the 2nd of January 20…
status.luno.com
The 1st of January is a public holiday in South Africa, banks do not process payments on holidays. This means that any withdrawals from Luno that we send to the banks won’t be processed until the 2nd...
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[Status] Resolved: This incident has been resolved.
status.luno.com
This incident has been resolved.
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[Status] Identified: The 25th and 26th of December 2025 are public holidays in South Africa, during which banks do not process payments. This means that any withdrawals from Luno that we send to the banks won’t be processed until the …
status.luno.com
The 25th and 26th of December 2025 are public holidays in South Africa, during which banks do not process payments. This means that any withdrawals from Luno that we send to the banks won’t be...
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[Status] Resolved: Withdrawals are now processed as usual.
status.luno.com
Withdrawals are now processed as usual.
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[Status] Monitoring: There is a temporary delay with Malaysia withdrawals requested on the 15th of December 2025, 3:45 PM to 16th of December, 10 AM. We’re working with the bank to get this resolved the soon. Any withdrawals submitt…
status.luno.com
There is a temporary delay with Malaysia withdrawals requested on the 15th of December 2025, 3:45 PM to 16th of December, 12 PM. We’re working with the bank to get this resolved the soon. Any...
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[Status] Scheduled (Nov 17, 2025, 10:00 UTC): Please be advised that our banking partner will be conducting planned maintenance on the FPX instant deposit system. You may not be able to make FPX instant deposits during this maintenanc…
status.luno.com
Please be advised that our banking partner will be conducting planned maintenance on the FPX instant deposit system. You may not be able to make FPX instant deposits during this maintenance downtime....
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[Status] In Progress: Scheduled maintenance is still in progress. We will provide updates as necessary.
status.luno.com
Scheduled maintenance is still in progress. We will provide updates as necessary.
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[Status] Scheduled (Oct 16, 2025, 16:00 UTC): Please be advised that our banking partner will be conducting planned maintenance on the FPX instant deposit system. You may not be able to make FPX instant deposits during this maintenanc…
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[Status] Scheduled (Oct 13, 2025, 12:00 UTC): We will be undergoing scheduled maintenance during this time.
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