Which of these 4 difficulties is keeping your contact center from being more agile and intelligent? 🤔. Simplify and grow with GoContact. 🚀👉

AI is no longer a trend! It’s redefining the industry, empowering teams with smart tools, delivering quality experiences, and boosting efficiency. 🤖📊. There’s no turning back. Discover 6 game-changing reasons to implement AI in your Contact Center.👉

Have you met Monica Lameiras? 👩‍💻. Monica joined the team in May 2023 as a Junior Communication Designer. Watch the video to learn more about Mónica's journey with GoContact! 🎥

Still scheduling your team manually? 🤔. Discover Workforce Management to get the right people, in the right place, at the right time! ⚡ . Watch the video and learn more on our website. ➡️

GoContact presents the Global Overview of Contact Centers and BPOs in 2024. 🌍📊. If you're interested in finding out:. 🔍The most prominent services and sectors today.🤖 The path in automation and AI.⚙️ The challenges ahead. 📥 Download our infographic! 👉

💬 Is your company facing customer service challenges like AI adoption, customer service interruptions, or frustrated customers? . At GoContact, we have got solutions to turn them into growth opportunities! 🚀📈 Find out what we can do together. 👉

Which CX trends will stand out in 2024? GoContact tells you all about it! 🔍. Watch the video to learn more and stay on top of all CX trends with GoContact! 🎥⚡

For Verónica Alía and Javier Piedras, GoContact's software gave Grupo Inmark's team more autonomy and speed. 💪⚡ . It helped them handle rapid changes and business dynamics! . Thanks, Inmark, for your trust. 🚀🙌

For Xavier Blasi and José Serván of Aurantis, GoContact's cloud availability ensures resilience and stability. The user-friendly design is also a key advantage. ☁️🚀 . Thanks for your trust! 🙏 . Learn how GoContact can enhance your Contact Center.👉

What's most important to our customers in a contact center solution? 🤔. A hybrid solution that values the human factor and empathy. 🤝. Discover more insights in our International Study! 👉

88% of contact center and BPO services are customer service-related, far outpacing sales, tech support, and surveys. 📞. You can find this and other industry data in our International Study: Contact Centers & BPOs, conducted this year. Download it now. 👉

Today we would like to introduce you to Elsa Monteiro! 👩🏻‍💻 . Elsa has been with GoContact since 2021 and is currently a Business Developer, having started her career in the Inside Sales team. 🚀. Watch the video to find out more about Elsa's experience so far! 📽️

Need better service availability, fewer transfers, and shorter call times? 📞⏱️ . Automate with GoContact! From meter readings to scheduling, our voice automation boosts efficiency and customer experience. 🤖📈 . Talk to us today!🗓️👉

Does your company operate in the banking, financial, telecommunications, and insurance sectors? 🏦📞. In our International Study of Contact Centers & BPOs 2024, we provide some insights into these sectors. Want to know more? Download it here! 👉

Is your company still not using virtual contact centers? 🤔 . They revolutionize customer service and keep you ahead in digital transformation. Discover the benefits and transform your business today! 👉

For Ximo Gómez, Contact Center Director at Divina Seguros, autonomy was key. With GoContact's help, they achieved it in customer service, sales, training, ticketing, and reporting. 🚀. Thank you for your trust. 🤝

Does your company want to improve the efficiency of interactions with your customers? Conversational AI is a remarkable ally for improving service efficiency and CX. 🤖💬. Discover now 5 essential steps to ensure the effectiveness of this technology. 📈👉

For @emergiacorp, we are trust! 🙌 . Rafael Martinez Fernandez, Innovation Director, highlights our vision and commitment to improving processes. 👨‍💻 . Celebrating 4 years of partnership! Thank you, Emergia! 🤝

Do you work in retail?🛍️. Consumer expectations are evolving fast! Dive into the latest trends and challenges here. 👉

On May 31st, GoBand played at the 4th Brands Like Bands Festival! 🎙 . People from different cities and departments came together for a night filled with passion for music, sharing the stage with leading companies. GoBand truly rocked once again! 💥🎸 . Thank you! 👏