Clare Muscutt
@ClareMuscutt
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Women in CX Founder & CEO, Podcast Host, Global Keynote Speaker, Customer Experience Thought Leader
London
Joined June 2012
#AI is reshaping the business landscape. CallMiner will join experts from @ExpInv and @InterswitchGRP for a live panel discussion with Women in CX's @ClareMuscutt on the opportunities and challenges AI brings to #CX and #EX. Register today for the Sept. 12 session!
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My @RingCentral colleague, Danita Belcher, joined @ClareMuscutt on the Women in #CX podcast for an insightful talk about how modern organizations can identify and solve common customer challenges: https://t.co/UGo0eerMMr. What is your organization doing to improve CX?
womenincx.community
Joined by Danita Belcher, VP of Sales, Worldwide Contact Center at RingCentral, in episode #001 of the ‘WiCX Talk Trends’ podcast, we delve into the results of RingCentral’s recent study on customer...
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Women: Clare Muscutt's Mission for Human-Centered Business My Mission is to Unleash the Power of Women to Lead the Movement for Human-Centered Business: @ClareMuscutt Read More: https://t.co/neXvwrHWSA
#CXO #CX
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As we celebrate Pride Month, Women in CX (@ClareMuscutt) is featuring Amanda Riches, Head of CX & EX Consulting at Medallia, for its Member Spotlight. 🏳️🌈 https://t.co/nbo8rwhK5D | #DEIB
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According to a 2022 study by @McKinsey , women — especially those of color — are still dramatically underrepresented in the workplace. @ShameemSmillie of @always_other
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Learn more from Women in Customer Experience (@ClareMuscutt). It’s the world’s greatest, most diverse global network of 7,000-plus women from over 50 countries who are leading from the front in all fields within the CX and tech industry.
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Have you registered for #LISTENUK yet? We have a great agenda, including founder and CEO of #WomeninCX @ClareMuscutt as one of our keynote speakers! 🎙️ She'll be sharing her secrets to future-proofing #CX. Join us June 20-21 at The Waldorf Hotel in London:
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Absolutely amazing action-packed week in Porto, #Portugal! Starting with our @Five9 Analyst #CXNationSummit. A full room of #CX, #CCaaS, #cctr, #collab & #AI 🤖 experts guiding us on our strategy. Next up, our #CXSummitEMEA where our customers & partners showed up in force.
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This founder repaid her Start Up Loan in record time thanks to her growing revenues.🤩👀 After their cashflow hit a standstill following their first conference, @ClareMuscutt applied for support from Virgin StartUp in the form of funding and free Business Advice. 👏🎙
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So pumped to see my friends @GenefaMurphy @ClareMuscutt @TheJuanitaColey @adignan tackling tough topics around D,E & I. #CXNation #CXSummitEMEA
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Always an amazing tradition at @Five9 #CXSummit DE&I Panel. Such an important and discussion. How do you identify? So many overlaps we can consider to create an inclusive experience for all @ClareMuscutt @TheJuanitaColey @GenefaMurphy @adignan
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Can't wait for this wonderful panel. @Five9 #CXSummitEMEA is going to be amazing. @ClareMuscutt @TheJuanitaColey @adignan
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Women make up only 28% of senior leadership positions in the technology industry ♀️💻 @ClareMuscutt, hosts a panel on CX Today to explore the reasons behind the #gendergap, and the work we can do to close it. Watch now ➡️ https://t.co/P6B5cr0Uhr
#womenintech
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UK-based @ClareMuscutt is one of our top #CX influencers to follow in 2023. The founder of #WomenInCX has this advice for women keen to become CX leaders: "Never be afraid to leave a company or boss that doesn’t recognise your value." Read more: https://t.co/Nrv3YrfGUT
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"70% of the CX workforce are women, but only 30% are in management" - I spoke with @ClareMuscutt about the barriers to women in the world of customer experience, and the 2-year anniversary of her community, Women In CX. https://t.co/Zrcwb3HhEm
#custexp #InternationalWomensDay
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The WICX List of Awesome Women to Follow in CX 2023 is out! 🙌 #womenincx #customerexperience #wicx
https://t.co/2DxHPRyUGm
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PODCAST: Leadership lessons from the winner of the 2022 CX Leader of the Year – Interview with Maneesha Bhusal of @JDID
https://t.co/HstJtxAsc1 Thanks to @ClareMuscutt of WiCX for being a great collab co-host :) HT: @jdidcare
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OMG #CXAwards23 application downloads in year 2 have now exceeded our flagship publication UC Today's count, in its second year! 💥 Excited to see who's applied, deadline this Friday! 🏆 @BizTecGuru @ClareMuscutt
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NEW PODCAST: Leadership lessons from the winner of the 2022 CX Leader of the Year – Interview with Maneesha Bhusal of @JDID
https://t.co/HstJtxAsc1 Thanks to @ClareMuscutt of WiCX for being a great collab co-host :) HT: @jdidcare
adrianswinscoe.com
Today’s interview is with the winner of the MyCustomer 2022 CX Leader of the Year competition: Maneesha Bhusal, Director Customer Experience & Marketplace Operations at Jingdong Indonesia ( JD.ID),...
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@RobScottNews from @CXTodayNews hosts @GenefaMurphy, CMO, @Five9 and @ClareMuscutt, Founder & CEO, Women in CX. Together, they share their #CX predictions for the year ahead! Watch now... https://t.co/MN5d7cnEPh
cxtoday.com
CX Today covers Contact Center & Omnichannel news including Hybrid Work and more.
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